Client Support Specialist
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Client Support Specialist

Job Description

General Summary:

Provide administrative & professional assistance to the Client Representatives and Client Executives in the delivery of required client services in a timely, efficient and professional manner.

 Responsibilities:

  • Ensure accuracy and timely issuance of client documentation including: bonds, invoices, transparency documentation, etc.
  • Create electronic client files and updates filing documentation as required.
  • Maintain proper records for reporting and audit purposes.
  • Ensure all documents are current and correct.
  • Maintain electronic file system for scanned bonds & email documentation.
  • Prepare correspondence/reports/other documents as needed with guidance from client team.
  • Accounting Reconciliation and clearance of Finance Requests.
  • Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients.
  • Spreadsheets, Word documents and database management (NPT).
  • Identify and resolve problems.
  • Other duties as required.

Qualifications:

  •  Post secondary education or equivalent work experience (preferably with an insurance, financial services or professional services company).
  • Good computer skills with proficiency in email, outlook and MS Suite, as well as a working knowledge of presentation software.
  • Strong verbal and written communication skills.
  • Results oriented with a strong client service focus.
  • Ability to work independently and within a team-based environment.
  • Ability to work in a fast-paced, dynamic environment with changing priorities.


Job Snapshot

Employment Type Contractor
Job Type Other
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 649079
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Client Support Specialist


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