Product Support Specialist
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Product Support Specialist

Job Description

Agilus recruiting for a Product Support Specialist to work with our client in Saint John, New Brunswick.


  • Respond quickly and professionally to client requests via the phone and web
  • Ask questions to ensure that requirements are clear
  • Provide remote call assistance using our clients’ processes
  • Initiate a service call when required
  • Maintain and grow product & technical knowledge
  • Achieve performance targets on a consistent basis
  • Participate in training initiatives that will enhance or build on skills


  • Fully Bilingual in English and French
  • Flexibility to support office hours from 8am – 10pm AST in a weekly shift rotation
  • High School Diploma
  • Experience in a contact centre or in a related customer service capacity
  • Strong problem-solving skills
  • High sense of urgency
  • Intermediate computer skills
  • Clean criminal record

Total Compensation Package:

  • Hourly Wage
  • Fulltime Hours
  • Positive Work Environment



Please apply directly online or submit your resume to Lisa Williams at [Click Here to Email Your Resumé]

We encourage you to visit regularly as new and exciting employment opportunities become available daily!

Agilus, formerly: Design Group Staffing, Inteqna, LucasWorks!, Lucas Professional Search Group and Braun Valley Associates.

Job Snapshot

Employment Type Contractor
Job Type Other
Education High School
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 103434
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Product Support Specialist

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