Customer Representative
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Customer Representative

Job Description

Agilus recruiting for Customer Service Representatives to work with our client in Saint John, New Brunswick.


  • Provide technical support by telephone to resolve customer equipment issues
  • Escalate to 2nd level support when required
  • Record, track and monitor problem resolution
  • Provide exemplary customer service as the first point of contact for customers
  • Manage 3rd party equipment and supplies
  • Consistently achieve performance targets
  • Maintain and update customer accounts in a shared database
  • Effectively communicate with internal customers to ensure client needs are not overlooked
  • Participate in training initiatives that will enhance or build on skills


  • Flexibility to work rotational shifts between 8:00 AM and 10:00 PM
  • Experience in a contact centre or in a related customer service capacity
  • Skilled at prioritizing
  • Strong problem-solving skills
  • High sense of urgency
  • Intermediate computer skills
  • Clean criminal record

Total Compensation Package:

  • Hourly Wage
  • Fulltime Hours
  • Positive Work Environment


Please apply directly online or submit your resume to Lisa Williams at [Click Here to Email Your Resumé]

We encourage you to visit regularly as new and exciting employment opportunities become available daily!

Agilus, formerly: Design Group Staffing, Inteqna, LucasWorks!, Lucas Professional Search Group and Braun Valley Associates.

Job Snapshot

Employment Type Contractor
Job Type Other
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 32360
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Customer Representative

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