Key Entry Clerk (6:00 PM Start)
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Key Entry Clerk (6:00 PM Start)

Job Description

UPS is the world’s largest package delivery company and a provider of supply chain management solutions.

POSITION SUMMARY
The ECS clerk is responsible for all centre administrative tasks in the package centre.
KEY ACCOUNTABILITIES
  • Dealing with all telephone calls 
  • Handling customer complaints in a professional manner.
  • Dealing with SLA concerns, PCA queries, If required.
  • Providing customer counter cover
  • Running reports for the centre, TTS report, Cares report and Apple report
  • Address corrections regarding packages
  • Re-packing parcels
  • Damage inspection
  • Change delivery requests
  • Extensive use of UPS tracking systems
  • Meet set targets on a daily basis
  • Responsible for any additional tasks given
EDUCATION/WORK EXPERIENCE
  • Fluency in English both written & spoken is essential
  • Good computer typing and key entry skills (Min 30WPM)
  • Be efficient
  • Have good communication skills 
  • Able to work in a targeted environment.
  • Work well in a team
  • Working knowledge of word and excel.
  • Some experience in a similar work environment would be an advantage
COMPENSATION
  • $14.50/hr
  • Benefits eligibility (*1st of the month after 3 months of employment)
  • Paid weekly
  • Opportunity for advancement within a Fortune 500 Company
LOCATION
  • 15 West Drive, Brampton, ON

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if a workplace accommodation is needed. Thank you for your interest in UPS Canada.

Job Snapshot

Employment Type Full-Time
Job Type Other
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 10535423
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Key Entry Clerk (6:00 PM Start)


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