Technical Services Reliability Specialist – Electrical
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Technical Services Reliability Specialist – Electrical

Job Description

New Flyer, North America’s largest transit bus, manufacturer is seeking a Technical Service Reliability Specialist – Electrical to join its growing international team. Join us as we continue advancing innovation and sustainable transit solutions that connect people with places. With 90 years of experience manufacturing buses, New Flyer is working to drive the future of North American mobility with buses, technology, and infrastructure that moves communities and makes cities smarter. Don’t settle for a job when you can build an impactful and exciting career!

New Flyer is a subsidiary of NFI Group Inc., a leading global independent bus and coach manufacturer, service, and parts provider powered by 9,000 people across 10 countries.

  • Recommend course of action to solve problems for field staff and customers.
  • Recommend and assist engineering in development of the Reference Bus configuration.
  • Investigate, identify and resolve product problems of varying difficulty with appropriate departments including suppliers. This includes documenting and providing supplier corrective action notices for supplier issues.
  • Coordinate information and activities between field staff and departments to identify and implement product improvements.
  • Monitor the risk priority number to field service action reports and assist with managing work queues.
  • Create technical service information service bulletins
  • Supply Technical Publications department with updated information for manuals as well as suggestions on improvements.
  • Stay up to date with training on all pertinent systems of the bus.
  • Plan the controlled testing of components and installations and ensure product reliability and verify component fit

Preferred Skills

  • Bachelor of Science in Engineering (P.Eng or EIT), Diploma in Engineering Technology (CET), or equivalent work experience
  • 2-5 years’ experience in quality or manufacturing engineering and customer service is preferred
  • Previous experience working with electric and electronic programmable systems
  • Previous experience trouble shooting wiring issues and the electrical interface with fault codes
  • Working knowledge in PLC programming, control systems and diagnostic tools/software
  • Good understanding and ability to read and interpret engineering drawings
  • Innovative problem-solver who can generate workable solutions and resolve complaints
  • Motivated self-starter with high level of initiative
  • Above average interpersonal skills and a professional attitude to providing excellent customer service
  • Highly analytical thinker with demonstrated talent for identifying, scrutinizing and improving processes
  • Strong time management skills and ability to manage multiple priorities in a fast-paced environment
  • Experience in writing technical instructions related to automotive repair

**Travel will be required for this position **

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Job Snapshot

Employment Type Full-Time
Job Type /Jobs/Keyword/Manufacturing/ Manufacturing
Education 4 Year Degree
Experience 2 to 5 years
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 29263
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Technical Services Reliability Specialist – Electrical

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