Senior Manager, Strategic Partnerships
Job Description

Are you looking to make a difference in a patient’s life?  At Innomar Strategies, a company of AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures.

The Senior Manager, Strategic Partnerships will be responsible to work in conjunction with New Business Development, Commercial Operations and Consulting to build and maintain key Innomar Strategies business accounts. In addition, the Senior Manager, Strategic Partnerships will be responsible for building the Company image, assisting/coordinating responses to RFP (Request for Proposal) and assessing the client needs, while ensuring key client expectations are met and surpassed. The Senior Manager, Strategic Partnerships will be working with the Operational teams to ensure that all client expectations and key issues are managed proactively in conjunction with the Project Lead and/or the functional Director whose area would be most involved in the project in question, so they have a clear understanding of what the client requires from Innomar Strategies. As well, the Senior Manager, Strategic Partnerships will work to generate new leads within each identified key account and to explore new opportunities with existing clients.



  • Leads the development and execution of a client specific contact and tactical plan that supports new and organic business growth objectives for all service areas within the organization
  • Determines and executes the client specific value proposition and sales strategy; identifies resources; operates as the single point of contact in new strategic opportunities
  • Develops and implements strategic sales and contact plans to accommodate national and regional business goals within assigned clients
  • Building solid and positive working relationships with identified clients
  • Leading, cultivating existing relationships with assigned clients
  • Responsible for developing strategic relationships with assigned clients
  • Coordination of the Innomar internal matrix relationships and within each identified client
  • Creates internal alignment to deliver overall client experience
  • Responsible for the identification of new business opportunities within each identified client
  • Gathers and analyzes information, develops strategies concerning dynamics that may affect area of responsibility, such as changes in customer ownership, new affiliations, current market share and targets of opportunities for new growth, customers’ changing requirements, competitor strengths and weaknesses, and continually communicates these strategies internally using updates to written business plans and ongoing business communication
  • Representing the voice of the client (VOC)
  • Enhances/supports the existing operational teams
  • Actively seek out new business opportunities within each identified client in relation with the strategic direction of the organization
  • Leading and maintaining the client and contact database/system and coordinate client contact plans with the Senior Management Team
  • Leading, in close collaboration with NBD, the coordination of the proposal process, development of responses to RFPs
  • Represent the company brand offerings by attending the industry events as outlined in the annual Marketing Plan
  • Leading strategic planning meetings to promote business growth
  • Accountable to manage multiple large Innomar Strategies clients
  • Accountable to increase revenues for each client - business will be enterprise wide and success will be measured through specific objectives
  • The Senior Manager, Strategic Partnerships will also be assigned other duties and tasks as required

  • Minimum of 5 years’ experience in Healthcare, pharmaceutical, or biotechnology industry
  • Experience with Specialty Medicines
  • Direct experience in managing or delivery of Patient Support Programs
  • University degree in Science, Business, Management or related discipline
  • Bilingualism an asset
  • Advanced knowledge of pharmaceutical distribution industry
  • Effective interpersonal and leadership skills 
  • Strong business and financial acumen
  • Strong analytical skills
  • Ability to communicate effectively both orally and in writing
  • Effective organizational skills; attention to detail
  • Ability to consistently meet deadlines
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  • Excellent presentation skills
  • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
  • Strong understanding of all aspects of the Specialty Medicine Business 
  • Exemplary consultative selling skills
  • Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace
  • Possessing excellent interpersonal skills to develop and maintain cooperative, beneficial and positive working and business relationships with internal and external clients
  • Ability to build and seek relevant organic business
  • Possessing relevant pharmaceutical strategic planning experience

We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Competitive compensation packages
  • Comprehensive health and dental plans
  • Flexible & remote working options
  • Employer RRSP-matching
  • Online peer-to-peer recognition program
  • Corporate discounts with multiple establishments, including fitness centers
  • Health & Wellness program with onsite yoga and massage therapy

AmerisourceBergen is a publicly traded Fortune 11 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Innomar Strategies, a part of AmerisourceBergen, is Canada’s leading patient support provider for specialty pharmaceuticals. Through our Integrated Service Model, we deliver customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Innomar is the trusted expert in specialty pharmaceuticals with an unwavering commitment to patients.

Job Requirements


Company Overview

Innomar Strategies was founded in 2001 around the kitchen table of our current president, Guy Payette, and his partners. The company originally specialized in market access and reimbursement consulting, and gradually expanded its capabilities to include fully integrated patient support programming, nursing support, and specialty logistics. By the end of 2008, the company had grown to have over 450 associates.

In 2009, AmerisourceBergen acquired Innomar Strategies further establishing the company’s expertise in specialty pharmaceuticals. As part of AmerisourceBergen, Innomar Strategies is connected with a global leader in healthcare with over $135 billion of annualized revenue and 18,000 associates. AmerisourceBergen has an established history of delivering innovative programs and solutions across the pharmaceutical supply channel.

With over 1,200 associates and a nationwide footprint, Innomar Strategies is Canada’s leading service provider to specialty pharmaceutical and biotech manufacturers. Innomar is differentiated by their Integrated Service Model, which provides customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Manufacturers trust Innomar Strategies to deliver innovative brand solutions throughout the product lifecycle.

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