Technical Writer
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Technical Writer

Job Description

NFI Parts is North America's most comprehensive parts organization providing replacement parts, technical publications, training, support for its OEM product lines (transit buses, motor coaches and cutaways), as well as other manufacturers through an extensive cross reference database. All buses and coaches are also supported by an industry-leading comprehensive warranty, service, and support network. Further information is available at

As a key member of our Publication's team, you will be responsible for developing and maintaining comprehensive and accurate technical information for use in our bus Service Manuals and Operator's Guides. Under the direction of the Senior Technical Editor, you will develop service and operation information as required for manual publishing. 

  • Perform service and operator manual production writing work according to established procedures, ensuring tasks are completed within schedule deadlines.
  • Research and understand the required aspects of a component, system and subsystem which is to be described and represented within the manuals.
  • Interpret and understand associated source data such as Bills of Material, technical summaries, vendor documentation, photos, and technical diagrams and schematics.
  • Review information for completeness and accuracy; liaise with engineering staff and parts suppliers for further clarification or new information as required.
  • Develop new service information by extracting, translating, re-writing and transforming complex source data into simple English instructional text using established styles in current templates.
  • Review text for incorporation or revising all applicable safety standards and codes related to the subject matter.
  • Work with Senior Technical Editor to successfully meet all project priorities and deadlines while following departmental writing/editing practices and procedures.
  • Perform and direct quality assurance checks on all work, and analyze and identify illustrating requirements.

  • Certification/diploma in technical writing or a combination of education and experience
  • Three to five years' experience as a Technical Writer in the Automotive, Heavy Equipment or Aerospace industry
  • Experience writing instruction information such as technical user guides and service manuals
  • Excellent command of written English language
  • Excellent computer knowledge of publishing programs such as Adobe Framemaker, XML authoring tools such as XMetal, and a good understanding of single source publishing
  • Excellent computer knowledge of MS Office Suite and Windows OS network
  • Very good understanding of electrical, hydraulic, pneumatic and mechanical systems for heavy duty equipment
  • Strong organizational, interpersonal and decision making skills
  • Ability to work with minimum supervision and possess initiative to seek improvements
  • Motivated self-starter with capabilities to work within a fast paced team oriented environment

  • Competitive Wages.
  • A continuous learning environment.
  • Ability to advance your career with a growing company. 
  • NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.
  • Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
  • Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable.
If you would like to apply for this position or know someone who would, please submit a an application.

 With over 8,900 team members operating from more than 50 facilities across ten countries, NFI is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions under brands: New Flyer® (heavy-duty transit buses), Alexander Dennis Limited (single and double-deck buses), Plaxton (motor coaches), MCI® (motor coaches), ARBOC® (low-floor cutaway and medium-duty buses), and NFI Parts™. NFI buses and motor coaches incorporate the widest range of drive systems available including: clean diesel, natural gas, diesel-electric hybrid, and zero-emission electric (trolley, battery, and fuel cell).  In total, NFI now supports over 105,000 buses and coaches currently in service around the world. NFI common shares are traded on the Toronto Stock Exchange under the symbol NFI. News and information are available at and

Job Snapshot

Employment Type Full-Time
Job Type Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 00182
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Technical Writer

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