Connect Business Intelligence Analyst
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Connect Business Intelligence Analyst

Job Description

New Flyer– North America’s largest transit bus, motor coach manufacturer and parts distributor is seeking a Business Intelligence Analyst to join its growing international team.

Join us as we continue advancing innovation and sustainable transit solutions that connect people with places. With 31 locations across the U.S. and Canada, and over 85 years of experience manufacturing buses, New Flyer is building on a solid foundation to drive North America forward with progressive transit technology that serves communities and makes cities smarter.

Don’t settle for a job when you can build an impactful and exciting career.

Position Summary:

As a key member of our Smart Bus Team, you will be responsible for assisting our customers in monitoring their fleets using the New Flyer Connect™ platform. You’ll help them determine root-cause and solve existing problems as well as to predict and avoid imminent problems based on trend analysis. Your daily tasks will include analysis, investigation, problem solving, development of case-studies, progress reports and project management.

What you will do:

  • Review vehicle data daily to find and predict problems; collect relevant information about the troubleshooting involved and provide alerts to customers.
  • Write codes or use existing tools to perform data collection, conditioning, analysis, visualization and delivery (i.e. Python, Power BI, SQL, Excel and other custom tools developed by the team).
  • Prepare periodic reports based on the data generated by the system and other data sources, and work on the automation of the data acquisition, generation and delivery of these reports.
  • Support our customers to improve their operating efficiency based on analysis and findings, and collaborate in the development of vehicle fleet monitoring strategies.
  • Acquire and maintain an expert command on the use of New Flyer Connect products, including a functional understanding of the system’s capabilities and limitations.
  • Interact with vendors and customers on technical and non-technical issues associated with the use of the New Flyer Connect system and/or the health and operation of vehicles and fleets.
  • Provide support to Production, Quality Assurance, Customer Service Support, and other departments as required.

Preferred Skills

  • Post-secondary education in engineering or computer science or an equivalent combination of education and experience
  • Three to five years’ BI analyst experience related to the essential functions above
  • Proficient use of Microsoft Office, with an excellent command of Excel
  • Ability to converse in a professional manner in both written and verbal communication
  • Innovative problem-solver with ability to generate workable solutions
  • Highly analytical with demonstrated aptitude for complex technical information
  • Ability to work with minimum supervision and possesses initiative to seek improvements
  • Motivated self-starter with capabilities to work within a fast-paced team oriented environment
  • Ability to multi task without compromising quality or customer satisfaction

*Travel may be required for this position*

Job Snapshot

Employment Type Full-Time
Job Type Engineering
Education Not Specified
Experience Up to 5 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 28707
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Connect Business Intelligence Analyst

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