Tier 2 Network Analyst
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Tier 2 Network Analyst

Job Description

Ref ID: 05010-0011241437

Classification: Network Administrator

Compensation: $55000.00 to $65000.00 yearly

Interested candidates may apply by emailing their current resume to Alessandra at [Click Here to Email Your Resumé] with the subject line: 05010-0011241437 Network Analyst London

Reporting to the Infrastructure & Operations IT Manager, this position is responsible for ensuring that business end users are receiving the highest quality of customer & technical services in adherence to defined Service Level Agreements. This includes the responsibility of coordinating all procedures related to identification, prioritization and resolution of incidents or fulfillment of IT requests. Inclusive to this role is the day to day monitoring, tracking and coordination of all Service Desk functions.

-Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other network hardware
- Participate in processes and provide viable solutions for IT network infrastructure needs
- Monitor network performance and troubleshoot problem areas as needed
- Ensure network connectivity of all servers, workstations, Firewalls, VOIP equipment, and other network appliances
- Monitor connectivity of and troubleshoot related issues for on-premise datacentre servers, including primary Core switches and backup servers
- Monitor connectivity of and troubleshoot related issues for Application platforms that exist off premises in Private / Public Cloud environments at the SAAS, IAAS and PAAS levels
- Maintain security related policies, procedures, and associated plans for network design and operation
- Provide network support in the migration of data operating platforms from physical hosts to virtual and remote hosting environments

Job Requirements

- Minimum three (3) years’ experience in an IT Network role
- Certification in Cisco CCNA or related discipline
- Formal IT & Security Network training
- Good understanding of Active Directory Services concepts in relation to network operations and access authentication is an asset
- General understanding of IT Security and Network policies and procedures
- Intermediate knowledge of network infrastructure design
- Exposure to Business Continuity / Disaster Recovery best practices
- Currently enrolled or fully completed Computer Science Degree/Diploma or related technical education focusing on one or more of the following:
-- Networking involving multiple platforms, Cisco/Nortel/HP/Dell etc.
-- Switching, Routing, WAN and Remote Access
- Requirement to be on-call off hours and on weekends when necessary.
- Ability and desire to travel in Canada if necessary.
- Customer service oriented with strong interpersonal skills
- Excellent verbal and written communication skills to business end users
- Experience with supervising Service Desk staff
- Ability to analyze and troubleshoot complex technical issues
- Broad technical knowledge and experience in supporting workstation hardware and software configuration
- Strong understanding of policies and procedures as it relates to Information Technology
- Ability to work well in a team environment

- Hands-on experience with servers, databases and operating systems including the Microsoft Server operating system is an asset.

Interested candidates may apply by emailing their current resume to Alessandra at [Click Here to Email Your Resumé] with the subject line: 05010-0011241437 Network Analyst London

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Job Snapshot

Base Pay 55,000.00 CAD - 65,000.00 CAD /Year
Employment Type Full-Time
Job Type Engineering, Information Technology, Design
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 05010-0011241437
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Tier 2 Network Analyst

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