Customer Service Representative
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Customer Service Representative

Job Description

Are you looking for a meaningful position with LOTS of opportunity for growth? 
Search no more! Become a Customer Service Representative with Asurion. 
We are looking for candidates with a great customer focus, computer proficiency, good communication skills and strong attention to detail. This is a permanent, full time position. In this role, you will be responsible for handling inbound calls from customers regarding wireless handset insurance claims.  You will:
  • Answer incoming calls from customers regarding their insurance policies
  • Walk customers through claim procedures when necessary
  • Provide 1 call resolution
  • Follow up with customers when needed either via email or callback
  • Ensure all company required procedures are followed
  • Provide pertinent and timely information to all customers
  • Keep the same shift for 6 months
  • Two weeks of vacation, three sick days and three personal days yearly
  • Two consecutive days off weekly
  • Full benefits after 30 days
  • Free parking
  • Base hourly Rate (English): $15.80
  • Base hourly Rate (Bilingual): $16.80
  • Hourly incentive for hours worked after 5pm and weekend shifts: $0.50
  • Monthly Bonus plan: Up to $600/month
  • Total Earning Potential: $19.75 

Primary Location: 11 Ocean Limited Way Moncton, NB E1C 0H1
Primary Location: Moncton, New Brunswick Canada   CCR4 #CB

Job Snapshot

Employment Type Full-Time
Job Type /Jobs/Keyword/Customer-Service/ Customer Service
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID CAR21568
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Customer Service Representative

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