Repairs and Returns Coordinator
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Repairs and Returns Coordinator

Job Description

AGILUS WORK SOLUTIONS is currently searching for a REPAIRS and RETURNS COORDINATOR  to work a long-term contract position in COLD LAKE, AB

Please email your MS Word resume to [Click Here to Email Your Resumé]


  • No relocation or housing assistance for non-local applicants
  • Must be prepared to find and pay for own accommodation
  • Mon – Fri schedule
  • To start asap
  • Job Description:
  • Repairs & Returns Coordinator
  • Ensure excess materials returned to the warehouse are processed timely and find further opportunities to generate value back to the organization.Facilitate materials repairs in a timely manner

  • The Supply Chain (SC) organization provides end-to-end materials management services to clients:requisitioning, logistics coordination, receiving, storage, kitting/staging, and deliveries for maintenance jobs and repairs/returns.
  • The Returns Coordinator is accountable for ensuring materials no longer required by the business line (B/L) are handled and processed timely to drive value for the organization

  • •Work with B/L to determine future needs for surplus materials

  • •Accountable to develop and own the process for the B/L to drop off material for returns processing
  • • oFollow local controls criteria for returns, including return to stock, Materials on Hold (MOH), returns to vendor, investment recovery, transfers, buybacks, etc.
  • • oEnsure timely processing to monetize returns
  • • oComplete paperwork required for B/L and/or SC endorsements and approvals as needed, including obtaining returns authorization form from vendor

  • •Oversee material returns activities completed by the third party warehouse service provider, including returns pick-up, processing, and coordinating shipping of materials

  • •Work with B/L on-site to identify opportunities for excess materials currently managed by B/L

  • •Work with the local Acquisitions/Contract team to facilitate adding buyback clause language in new and existing material agreements.

  • •Steward returns to ensure credits are processed and closed

  • •Report status and provide metrics to B/L or Supply Chain Operations for consolidation (as required)
  • Interface with vendor & arrange logistics as required

  • •Work with vendors to facilitate material return process

  • •Steward returns to ensure credits are processed and closed timely and accurately
  • Repairs

  • •Interface with vendors and B/L on repairs of materials where applicable
  • • oProvide guidance to B/L on repair vs. buy new options
  • • oWork with Global Inventory Management (GIM) and buyers where item is no longer repairable and new purchase is required

  • •Create repair purchase requisition set-up and oversee PO creation

  • •Arrange with designated warehouse shipper to have materials shipped off-site

  • •Work with vendors on status updates and steward materials returned back to site upon repair completion. Notify warehouse service provider of storage location
  • Cores & Exchanges

  • •Accountable for process from B/L material drop off to cores/exchanges processing
  • • oEnsure timely processing to monetize cores/exchanges
  • • oComplete paperwork required for B/L and/or SC approvals if needed

  • •Oversee cores/exchanges activities completed by warehouse service provider associates, including pick-up, processing, and shipping of materials

  • •Steward cores/exchanges to ensure credits are processed and closed

  • •Report status and provide metrics to B/L as required
  • Skills/Knowledge/ Requisites

  • •Strong knowledge of Purchase to Pay, and warehouse operations processes

  • •General knowledge of SAP

  • •General knowledge and application of materials,how and where materials are used in the plant

  • •Advanced time management and prioritization skills

  • •MS Excel and data analysis skills

  • •Problem solving skills

  • •Strong written and oral communication skills

  • •Influencing with and without authority

  • •Coordination skills
  • Interfaces

  • •Maintenance teams (planning, scheduling, execution)

  • •B/L Operations

  • •Acquisitions (Buyers, Contracts team)

  • •Inventory analysts

  • •Investment recovery analyst

  • •Vendors

  • •Supply Chain Operations team (Materials analyst, Logistics coordinator, Kitting coordinator)

  • •Global Business Service Centres

  • •Warehouse material handlers

Job Snapshot

Employment Type Contractor
Job Type Consultant
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 104622
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Repairs and Returns Coordinator

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