Team Lead - Corporate IT
Job Description

Our client…

Our client is one of the top security firms in the Financial technology space. They are seeking a team lead to run their internal corporate IT group.

What's in it for you?

The goal of Corporate IT is to provide a reliable, available and secure environment for employees to get stuff done. Corporate IT must provide these capabilities under varying degrees of change, fluctuations in demands, unexpected outages, incidents as well as compliance and project priorities.

The role:

  • Lead the growing team of Windows Systems Administrators and Desktop Support Analysts worldwide, including but not limited to mentoring, day-to-day tasks, facilitating professional development, and future hiring
  • Developing and communicating and managing timelines for the wide variety of ongoing initiatives, with regards to adding new functionality and retiring obsolete services
  • Set, maintain and meet service level objectives around the Corporate IT Service Desk
  • Communicate the status and strategies of the department initiatives to senior management
  • Communicate the direction received from senior management to the Corporate IT team
  • Ensure compliance with all customer agreements, regulatory requirements and security policies
  • Build and maintain relationships with external vendors/suppliers
  • Manage, track and report on department's budget
  • Design and support new initiatives that align with the company growth and strategic direction

Required Skills and Experience:

  • Previous experience managing high performance dynamic teams
  • Strong Windows System Administration and Service Desk Management
  • Experience rolling out and managing Windows365
  • Active Directory knowledge a must
  • Skills with DR and BCP preferred
  • Project management experience and skills
  • Cross-functional coordination involving many stakeholders both internal and external
  • A background in highly-secured or compliant environments is preferred (HIPPA, SOX, PCI)

Job Requirements


Company Overview

isgSearch is a member of the ISG Group of Companies, operating in Canada since 1990.

Throughout the 1990′s, ISG (Informatics Search Group) was built into one of Canada’s leading search firms, and sold in 1998 to a leader in North American Recruitment & Solution Services. In 2007, the same ownership that drove ISG to success, created isgSearch with a boutique-style approach, catering to the very specific needs of hiring clients and talented professionals.

When it comes to Recruitment, isgSearch believes that specialization is the key to success. In response, we’ve built a dedicated team networking with talented professionals in the Information Technology space.

Our goal is to be the industry leader in technology recruitment. With a dedication to learn more about exciting careers with isgSearch, please go to Internal Opportunities.