Customer Service Representative - Thorold
Manpower • CA-ONTARIO-Thorold • 2019-01-11


JOB DESCRIPTION

Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

This role will begin end of January and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

What's in it for you?
- Full time hours
- 12 Month Contract, with potential for hire
- Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
- $16.00 an hour

What you will be doing:
- Support and expand social media self-serve advertising customer base
- Provide product and basic tool support to improve customer experience
- Receive and log all customer problems, requests and issues and ensure proper documentation
- Perform customer requests and identify problems
- Follow-up on incidents with customers to ensure customer satisfaction

What you bring to the role:
- High school Diploma or GED
- Minimum of 1 year customer service experience
- Excellent communication skills
- Ability to work all shifts as required
- Experience using social media

What can you expect?
- Free onsite parking
- Spacious work stations with updated technology platforms and equipment
- Supportive environment to assist with individual success
- Complimentary coffee, tea and hot chocolate bar
- A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

If this sounds like something you would like to be considered for, please call apply today! You can also email application to [Click Here to Email Your Resume]

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

JOB REQUIREMENTS

 

JOB SNAPSHOT
Employment Type: Full-Time Employee
Job Type: Full-Time Employee
Base Pay: 16.00 CAD /Hour
Education: High School
Experience: Not Specified
Manages Others: Not Specified
Required Travel: Not Specified
Job ID: CAN_452029
COMPANY OVERVIEW

For more than 60 years, Manpower has been dedicated to enriching people's lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line.We started with a single office as a temporary staffing service - perhaps the first business of its kind.




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