Scheduling Coordinator (1 Year Contract)
Job Description

Are you looking to make a difference in a patient’s life?  At Innomar Strategies, a company of AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures.
With guidance and support from the Manager, Clinics & Scheduling, the Scheduling Coordinator is responsible for the scheduling of all Field Nurses’ appointments with patients and ensuring scheduling is done accurately. 

Additionally the Scheduling Coordinator is responsible for scheduling Field Nurses with guaranteed hours for the full amount of hours or as close to as possible to ensure effective use of time and resources. The Scheduling Coordinator reports to the Manager, Clinics & Scheduling.
  • Creating and maintaining Field Nurse Appointment Schedule; ensure all available time-slots are filled appropriately for all programs
  • Ensuring that all communication referred by Patient Programs personnel (Case worker or Managers) are dealt with in a timely manner resulting either in new appointments or re-scheduling of patients
  • Confirming recurrent appointments and informing the Nurse Clinic team;
  • Collaborating with the Nursing & Clinics Management Team regarding scheduling processes and new initiatives
  • Identifying scheduling challenges and working with the department managers to find solutions
  • Maintaining records of Field Nurses’ availability
  • Preparing Field Nurse travel requisition forms including travel expenses for special appointments
  • Implementing scheduling procedures as per management request; and
  • Providing training to back up staff as requested by the Manager and / or Director.
  • The Scheduling Coordinator will also be assigned other duties and tasks as required from time to time
  • Post-secondary education or equivalent in a related discipline
  • Minimum of 2 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
  • Candidate must have strong communication and interpersonal skills
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel, Internet Explorer, PowerPoint)
  • Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines
  • Ability to work in a team environment
  • Ability to work in a fast pace environment; Attention to detail
  • Adaptability to change and to learn new skills as required
  • Advanced knowledge of pharmaceutical distribution industry
  • Working knowledge of automated warehouse operating system
  • Strong business and financial acumen
  • Strong analytical and mathematical skills
  • Ability to communicate effectively both orally and in writing
  • Effective interpersonal and leadership skills
  • Effective organizational skills; attention to detail
  • Ability to consistently meet deadlines
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  • Excellent presentation skills
  • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

• Please note that with our 12 month contracts we offer Group Benefits, vacation and participation in our RRSP program.
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.
  • Competitive compensation packages
  • Comprehensive health and dental plans
  • Flexible & remote working options
  • Employer RRSP-matching
  • Online peer-to-peer recognition program
  • Corporate discounts with multiple establishments, including fitness centers
  • Health & Wellness program with onsite yoga and massage therapy

AmerisourceBergen is a publicly traded Fortune 11 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Innomar Strategies, a part of AmerisourceBergen, is Canada’s leading patient support provider for specialty pharmaceuticals. Through our Integrated Service Model, we deliver customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Innomar is the trusted expert in specialty pharmaceuticals with an unwavering commitment to patients.

Job Requirements


Company Overview

Innomar Strategies was founded in 2001 around the kitchen table of our current president, Guy Payette, and his partners. The company originally specialized in market access and reimbursement consulting, and gradually expanded its capabilities to include fully integrated patient support programming, nursing support, and specialty logistics. By the end of 2008, the company had grown to have over 450 associates.

In 2009, AmerisourceBergen acquired Innomar Strategies further establishing the company’s expertise in specialty pharmaceuticals. As part of AmerisourceBergen, Innomar Strategies is connected with a global leader in healthcare with over $135 billion of annualized revenue and 18,000 associates. AmerisourceBergen has an established history of delivering innovative programs and solutions across the pharmaceutical supply channel.

With over 1,200 associates and a nationwide footprint, Innomar Strategies is Canada’s leading service provider to specialty pharmaceutical and biotech manufacturers. Innomar is differentiated by their Integrated Service Model, which provides customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Manufacturers trust Innomar Strategies to deliver innovative brand solutions throughout the product lifecycle.