Finance Analyst
Job Description

Finance Analyst

On behalf of our client in the Banking Sector, PROCOM is looking for a Finance Analyst.

Finance Analyst – Job Description

  • Deliver effective end user support services to the Bank's referral program - supporting over 5,000 bank employees at all levels
  • Address mailbox inquires and provide expert advice to the bank's sales teams and partners to ensure Service Level Agreements are met.
  • Support the on-going improvement of support efficiency
  • Review form submission from the sales team, to ensure accuracy and adherence to policies and procedures
  • Process form submission by proper tracking of data onto spreadsheets and databases
  • Investigate process/operational issues and errors and take corrective action
  • Escalate highly complex issues to management
  • Participate in developing of knowledge resources, standard responses, coaching materials and discussions

Finance Analyst – Mandatory Skills

  • End user support experience 1 year
  • MS Access 1 year
  • SQL 2 years
  • Excel 2 years
  • MS Word 2 years
  • Educational background - Undergraduate University degree - preferably in Economics, Finance, Commerce, Accounting, or related field.
  • Knowledge in banking products and operation
  • Ability to work well under pressure to meet established service levels both in processing requests and responding to inquires-            
  • Team player with excellent interpersonal skills - service oriented
  • Strong attention to detail, dedicated to accuracy
  • Ability to adapt and accept change
  • Excellent problem-solving skills; able to think analytically
  • Strong communication skills - both written and verbal, able to articulate issues clearly
  • Well-developed time management, prioritization, and multi-tasking skills

Finance Analyst – Nice to Have Skills

  • CSA or enrolled
  • Understanding of Cognos

Finance Analyst - Assignment Start Date

ASAP – 5 months to start

Finance Analyst - Assignment Location

Downtown Toronto

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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