Bilingual Pharmacovigilance Associate (English/French)
Job Description

Are you looking to make a difference in a patient’s life?  At Innomar Strategies, a company of AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference POSITION SUMMARY:
Reporting to the Manager, Pharmacovigilance; the Bilingual Pharmacovigilance Associate is responsible for assisting with the daily operations of the department related to Adverse Event and product Complaint reporting. The Pharmacovigilance Associate II is responsible for the organization, accuracy and completeness of Adverse Event Reports for a variety of Patient Assistance programs.


  • Recognize and report Adverse Events using the appropriate forms
  • Information Management and Pharmacovigilance: Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation;
  • Work directly with internal and external clients to request additional information or clarification as necessary;
  • Assist in audit preparation
  • Review patient information in database and ensure accurate documentation as per client needs;
  • Data entry of event information and pertinent details;
  • Reconciliation of event reports;
  • Sorting of incoming faxes and documents; and
  • Filing of source documentation
  • Other tasks assigned by the Manager, as needed.

  • Bilingual, English/French strongly required
  • Bachelor’s degree in related discipline or diploma in a life sciences program
  • Minimum 1 year experience in Drug Safety, Clinical Research and/or equivalent and related experience in the pharmaceutical industry
  • Familiarity with Adobe Pro an asset
  • Can do attitude, with proven ability to meet strict deadlines
  • Knowledge of medical terminology is a strong asset
  • Able to work any 8 hour shift between 8:00 AM-8 PM, if necessary
  • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

  • Comprehensive health and dental plans
  • Flexible & remote working options
  • Employer RRSP-matching
  • Online peer-to-peer recognition program

AmerisourceBergen is a publicly traded Fortune 10 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care.  We operate the backbone of the healthcare supply chain. We drive the future of local care delivery.  We guide medical innovations to market.  We create healthier futures.

Job Requirements


Company Overview

Innomar Strategies was founded in 2001 around the kitchen table of our current president, Guy Payette, and his partners. The company originally specialized in market access and reimbursement consulting, and gradually expanded its capabilities to include fully integrated patient support programming, nursing support, and specialty logistics. By the end of 2008, the company had grown to have over 450 associates.

In 2009, AmerisourceBergen acquired Innomar Strategies further establishing the company’s expertise in specialty pharmaceuticals. As part of AmerisourceBergen, Innomar Strategies is connected with a global leader in healthcare with over $135 billion of annualized revenue and 18,000 associates. AmerisourceBergen has an established history of delivering innovative programs and solutions across the pharmaceutical supply channel.

With over 1,200 associates and a nationwide footprint, Innomar Strategies is Canada’s leading service provider to specialty pharmaceutical and biotech manufacturers. Innomar is differentiated by their Integrated Service Model, which provides customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Manufacturers trust Innomar Strategies to deliver innovative brand solutions throughout the product lifecycle.