SCADA Level 3 Support Consultant
Job Description

SCADA Level 3 Support Consultant

On behalf of our client in the Public Sector, PROCOM is looking for a SCADA Level 3 Support Consultant

SCADA Level 3 Support Consultant – Job Description

  • Reporting to the Lead, IT Application Support, the Technical Consultant provides technical and analytical support, maintains, troubleshoots, and administers Schneider SCADA system, Oracle NMS system and other control centre systems, such as ICCP interface and PI.
  • The Technical Consultant also implements systems or projects that contribute to the efficient technical delivery of maintenance and improvement programs in the operational areas of IT Application Support.
  • Develop and implement plans to support IT services. Proactively identify problems and opportunities for improvement of IT service or processes, including service level improvement, cost efficiency and customer demand management.
  • Work in partnership with IT Client Consultant in determining technical options / solutions to meet business needs
  • Provide technical and analytical support, maintain, troubleshoot, and administer Schneider SCADA system, Oracle NMS system, and other control centre systems, such as ICCP interface and PI
  • Work with other groups, and engineers to analyze problems related software and IT hardware components related to the SCADA system, NMS system, ICCP, and PI
  • Provide solutions to support IT&S project delivery
  • Identify opportunities to optimize the efficiency of IT Applications
  • Research and identify industry trends (relative to scope of responsibility), leveraging ideas to improve or better align IT systems and services
  • Perform after hours duty as required to resolve issues related to applications used by the control centre.

SCADA Level 3 Support Consultant – Mandatory Skills

  • 7-10 years in Information Technology (Demonstrated experience in supporting and development of software systems)
  • Post secondary degree in Engineering, Computer Science, Information Technology or related discipline
  • Meet Incident, Problem, Change Management targets
  • Meet project and service request targets

Previous experience with Schneider SCADA system or Oracle NMS or any other control centre systems

SCADA Level 3 Support Consultant - Assignment Start Date

ASAP – 12 months to start

SCADA Level 3 Support Consultant - Assignment Location

Downtown Toronto



Job Requirements

 

Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.



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