Learning Consultant
Job Description

Learning Consultant

On behalf of our client in the Banking Sector, PROCOM is looking for a Learning Consultant.

Learning Consultant – Job Description

  • Reporting to Infrastructure Technology Solutions (ITS) Program Director, the ITS Learning Manager role is responsible for the end to end delivery of learning programs ranging in size, scope and complexity focused primarily on the ITS project delivery governance.
  • The role requires an experienced professional with coordination and prioritization skills, proven communication, presentation and facilitation skills, stakeholder management skills, and adult learner experience.
  • The role interfaces with cross-functional members of Infrastructure Technology Solutions (ITS) teams and other corporate segments areas such as Enterprise Project Delivery Excellence (EPDE) and Finance-Business Management Group (BMG).
  • Collaborate with ITS Resource Lead to plan, develop, refine the overall training programs
  • Curriculum Development and Maintenance
  • Classroom and Specialized Training
  • Training Design, Documentation and Management
  • Training Program Reporting
  • Accountable to identify and manage tasks, deliverables, resources, timelines and critical success factors and consult with appropriate ITS partners to coordinate all impacted parties
  • Accountable to deliver the training programs to the project management community of stakeholders
  • Track resources and work effort and provide regular updates/reporting to the ITS -Resource Lead, Program Director and ITS Leadership team
  • Remain current on new developments in the Bank's project management governance as designed by EPDE (i.e. Smart Funding) and organizational changes impacting ITS delivery teams
  • Collaborate with ITS Practice Lead and ITS Change Ambassador to deliver any training needs resulting from Smart Funding program changes as communicated by Enterprise
  • Project Delivery Excellence (EPDE)
  • Conduct post training reviews and provide recommendations to elevate the learner's experience and knowledge retention
  • Collaborate with the broader ITS PDG team to analyze the effectiveness of the training programs
  • In collaboration with the ITS Resource Manager, contribute to the process of conducting ITS needs assessments, identifying scope and making recommendations on appropriate learning solutions
  • In collaboration with the ITS Resource Manager, enhance the new employee orientation/onboarding program
  • Deliver against program schedule/timelines that will continuously enhance the knowledge of and expertise in project management governance amongst ITS' project delivery teams
  • Actively participate as a member of the ITS PDG team and contribute to a positive work environment
  • Support and enhance the Brand by maintaining high personal and professional standards for all activities, publications and deliverables

Learning Consultant – Mandatory Skills

  • 5+ years’ experience as a Learning Consultant or Training Lead
  • Experience developing & strategizing training delivery (what scope to capture based on state)
  • Project/Program mgt. exp. (manage curriculum steams & execute on deliverables)
  • I.T. background (Understand Infrastructure Technology Solutions roles, functions, systems, procedures & structure)
  • Expertise in training platforms & web conferencing systems (Adobe Connect or WebEx)
  • Advanced MS Project, Visio, PowerPoint, Word, Excel
  • Skillful presentation/communication skills that adapts to a diverse audience
  • Post-secondary degree in adult education or Instructional Design, or an equivalent
  • Highly motivated individual with a proven track record of delivering results
  • Analytical thinker with ability to think critically, solve problems and manage various projects simultaneously in a fast-paced demanding environment
  • Ability to work independently or as part of a team
  • High degree of confidence when dealing with various levels of management
  • Passionate about creating legendary client experiences at every opportunity
  • Flexibility to adapt quickly and change priorities as required to changing requirements
  • Ability to make sound decisions, recommend solutions to resolve conflicts and/or significant issues within the training mandate
  • Strong personal integrity, credibility and ability to establish personal relationships quickly

Learning Consultant – Nice to Have Skills

  • Experience with Clarity software
  • 5+ years of exp. in a project manager role
  • Project management certification (PMP)
  • ProSCI certification
  • Finance industry experience

Learning Consultant - Assignment Start Date

ASAP – 6 months to start

Learning Consultant - Assignment Location

Downtown Toronto

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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