Ref ID: 05210-0011256086

Classification: Customer Service Representative

Compensation: DOE

Customer Service Representative Openings!

OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term temporary-to-full-time Customer Service Representative position could be for you, if you're available to work in Woodstock, Ontario.

Your responsibilities in this role:

- Be a part of business development by by actively cross-selling and referring customers

- Field and send out send written business correspondence

- Receive and place telephone calls

- Provide accurate, friendly customer service in a timely fashion

- Command of software technology

- Comprehensive knowledge of Call Center Customer Service

- Strong communication and interpersonal skills (verbal, written, and listening)

- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

- Experience using Microsoft Office

- Excellent problem-solving skills

- Customer service and office administrative skills

- Experience performing extensive research to resolve complex customer inquiries

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Excellent computer skills

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Enthusiastic attitude and an engaging businesslike approach

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, OfficeTeam wants to hear from you. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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