Business Information Analyst
Job Description

Business Information Analyst  - Full time (12 month contract)

Location: Flexible - North York, Toronto, or Burlington ON
Schedule: Monday-Friday
Status: Full time 12 month contract
Specific requirements: Remote position to start, followed by on-site at a Lifemark office
The Business Information Analyst position with Lifemark is focused on providing effective data entry, strong data analytics, and high-quality interpretation/reporting in support of business directives and processes. The Business Information Analyst works closely with a variety of stakeholders within Lifemark, including the customer management, business development and operations teams, to develop insightful reports and analysis of company performance and business trends.

Primary accountabilities:

The position requires regular interaction with clinics, the IT department, and other key stakeholders.

This role will perform the following functions:

  • Produce customer reporting and data analytics in accordance with deadlines
  • Work closely with the customer facing teams and business operations teams to evaluate and report on company performance against key performance metrics
  • Build strong relationships with subject matter experts (SME's), centralized intake teams, account managers, clinic managers and the IT team
  • Create ad hoc reports to assist with business analytics both regionally and nationally
  • Produce clean, robust, accurate data reports for business performance analytics
  • Guide development of new reports inclusive of data gathering requirements and most efficient methodology for analysis
  • Recommend strategies to address process deficiencies in data management and data accuracy
  • Ability to learn and use a variety of data management systems quickly and efficiently
  • Analysis of referral and revenue trends across various customer segments

Key Qualifications:

  • Bachelors of Art or Science University degree in Health/Life Sciences, or Business, or Computer Science, or a related appropriate degree
  • 3+ years of experience with report generation and data analysis using Microsoft Excel, SQL and other data management tools
  • Proven well-developed customer service skills: strong communication, relationship building, professionalism
  • Well-developed time management, critical thinking, and organization skills
  • Excellent communication and relationship-building ability
  • Advanced level proficiency with Microsoft Excel: V-Lookups, Pivot table creation, merging of files, macros, dashboards
  • Demonstrated experience/training with SQL: intermediate level
  • Analytical and detailed-oriented
  • Prior experience with data analysis and report generation a must have