Bilingual Nurse Case Manager
Job Description

Are you looking to make a difference in a patient’s life?  At Innomar Strategies, a company of AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures.


Reporting to the Program Manager, the Nurse Case Manager is responsible for managing all aspects of program support for assigned physicians or centers (hospital or clinics) in a given geographical area, and ensures that patients are provided easy access to the support program and access to their drug therapy. The Nurse Case Manager also works directly with the reimbursement specialist to help secure funding and supports the pharmaceutical team when needed. 







PRIMARY DUTIES AND RESPONSIBILITIES:
 
  • Provide medical support to patients and health care providers, including education on specific diseases and therapies;
  • Telephone support (including maintenance calls and adherence support);
  • Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;
  • Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team;
  • Work directly with the reimbursement specialist and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed;
  • Attend pharmaceutical sales meetings as required;
  • Attend patient meetings, conferences as needed to educate patients, providers regarding disease/product information and case management services;
  • Work with patient associations and advocacy groups;
  • Establish and maintain partnerships with pharmaceutical team;
  • Liaise with health care providers, pharmacies and infusion clinics, and other agencies as required, to coordinate infusions, drug delivery and resolve issues as they arise;
  • Clear communication to the manager, team and the client regarding the management of patient cases;
  • With the managers, participate in the training process of new nurse case managers, including but not limited to shadowing & call monitoring.
  • Be available on call after hours and weekends (24/7) for periodic telephone consultation and emails as needed by the program;
  • The Nurse Case Manager will also be assigned other duties and tasks as required from time to time.
  • Possibility of working remotely available






We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Competitive compensation packages
  • Comprehensive health and dental plans
  • Flexible & remote working options
  • Employer RRSP-matching
  • Online peer-to-peer recognition program
  • Corporate discounts with multiple establishments, including fitness centers
  • Health & Wellness program with onsite yoga and massage therapy



AmerisourceBergen is a publicly traded Fortune 11 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Innomar Strategies, a part of AmerisourceBergen, is Canada’s leading patient support provider for specialty pharmaceuticals. Through our Integrated Service Model, we deliver customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Innomar is the trusted expert in specialty pharmaceuticals with an unwavering commitment to patients.




Job Requirements

 

Company Overview

Innomar Strategies was founded in 2001 around the kitchen table of our current president, Guy Payette, and his partners. The company originally specialized in market access and reimbursement consulting, and gradually expanded its capabilities to include fully integrated patient support programming, nursing support, and specialty logistics. By the end of 2008, the company had grown to have over 450 associates.

In 2009, AmerisourceBergen acquired Innomar Strategies further establishing the company’s expertise in specialty pharmaceuticals. As part of AmerisourceBergen, Innomar Strategies is connected with a global leader in healthcare with over $135 billion of annualized revenue and 18,000 associates. AmerisourceBergen has an established history of delivering innovative programs and solutions across the pharmaceutical supply channel.

With over 1,200 associates and a nationwide footprint, Innomar Strategies is Canada’s leading service provider to specialty pharmaceutical and biotech manufacturers. Innomar is differentiated by their Integrated Service Model, which provides customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Manufacturers trust Innomar Strategies to deliver innovative brand solutions throughout the product lifecycle.