Pharmacy Administrative Assistant
Job Description

Are you looking to make a difference in a patient’s life?  At Innomar Strategies, a company of AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures.Working under the supervision of the Manager, Pharmacy Services, the Pharmacy Administrative Assistant assumes responsibility for the administrative tasks in the Pharmacy. In addition, the Administrative Assistant supports the various roles on the pharmacy team as required to maintain productivity and provide excellent customer service.

  • Scan prescriptions into the pharmacy software system
  • Create and maintain numerical prescription files and storage
  • Replenish and reorder pharmacy and office supplies
  • Prepare and process billings, claims, disbursements and related documents;
  • Answer the telephone and direct calls to the appropriate team member
  • Assist in pharmacy and sterile room cleanliness
  • Handle incoming and outgoing mail (including inter-office)
  • Retrieve prescription hardcopies as required for audit purposes
  • Create and maintain files for invoices, packing slips and other documentation
  • Assist patients picking up prescriptions;
  • Process credit card payments using online software and/or hardware
  • Liaise with courier representatives to track packages and resolve delivery issues 
  • Create shipping waybills using courier software systems
  • Select, assemble and pack the correct shipping container for a given drug product
  • Liaise with warehouse personnel to replenish shipping supplies
  • Assist couriers with outgoing deliveries to ensure all deliveries are picked up
  • The Pharmacy Administrative Assistant will also be assigned other duties and tasks as required from time to time.

  • High School Diploma or equivalent experience;
  • Proficiency in Kroll an asset;
  • Working knowledge of pharmacy operations; Previous pharmacy experience an asset;
  • 1-2 years administrative experience an asset

  • Organized with the ability to multi-task and shift priorities with ease;
  • Strong tendency for attention to detail and a high degree of accuracy
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel);
  • Able to work under pressure in a fast-paced environment
  • Excellent customer service and interpersonal skills;
  • Ability to work independently and in a team environment;
  • Ability to communicate effectively both orally and in writing
  • Excellent organizational and time-management skills; 
  • Ability to consistently meet deadlines and handle competing requests
  • Ability to solve problems effectively and efficiently
  • Ability to deal with stressful situations as they arise
  • Ability to lift up to 50lbs
  • Associate may be exposed to cold environments up to 20% of day

We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Competitive compensation packages
  • Comprehensive health and dental plans
  • Flexible & remote working options
  • Employer RRSP-matching
  • Online peer-to-peer recognition program
  • Corporate discounts with multiple establishments, including fitness centers
  • Health & Wellness program with onsite yoga and massage therapy

AmerisourceBergen is a publicly traded Fortune 11 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Innomar Strategies, a part of AmerisourceBergen, is Canada’s leading patient support provider for specialty pharmaceuticals. Through our Integrated Service Model, we deliver customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Innomar is the trusted expert in specialty pharmaceuticals with an unwavering commitment to patients.

Job Requirements


Company Overview

Innomar Strategies was founded in 2001 around the kitchen table of our current president, Guy Payette, and his partners. The company originally specialized in market access and reimbursement consulting, and gradually expanded its capabilities to include fully integrated patient support programming, nursing support, and specialty logistics. By the end of 2008, the company had grown to have over 450 associates.

In 2009, AmerisourceBergen acquired Innomar Strategies further establishing the company’s expertise in specialty pharmaceuticals. As part of AmerisourceBergen, Innomar Strategies is connected with a global leader in healthcare with over $135 billion of annualized revenue and 18,000 associates. AmerisourceBergen has an established history of delivering innovative programs and solutions across the pharmaceutical supply channel.

With over 1,200 associates and a nationwide footprint, Innomar Strategies is Canada’s leading service provider to specialty pharmaceutical and biotech manufacturers. Innomar is differentiated by their Integrated Service Model, which provides customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Manufacturers trust Innomar Strategies to deliver innovative brand solutions throughout the product lifecycle.