Bilingual Collections Customer Service Representative
Manpower • CA-NEW BRUNSWICK-Moncton • 2019-11-19


JOB DESCRIPTION

Bilingual Collections Customer Service Representative

Do you want to work with an amazing team?
Are you a service oriented, self-motivated people person who is interested in the exciting world of customer service and are bilingual?
Would you like to work Monday - Friday with weekends off?
Do you love helping others without the pressure of sales? If so we have the perfect opportunity for you.

Pay Rate: $16.00/hr
Monday - Friday 8:30am-5:00pm

Responsibilities:
* Answer incoming requests via phone, email and online
* Make contact with consumers via the telephone to arrange payments for past due accounts
* Respond to requests in a timely and professional manner
* Resolve or forward requests in accordance with established procedures
* Identify new demands, perform a variety of complex clerical tasks

Qualifications:
* College Diploma in a credit or collections related field
* Bilingual English/French
* 1-3 years' experience in a contact center environment and collections experience
* Proficient with Microsoft office products (Excel & Word) and SAP
* Collections experience required
* Ability to multitask, prioritize and work in a fast paced environment working with dual screen and multiple applications

If you find yourself interested in this exciting opportunity and want to further your career and have the qualifications needed APPLY TODAY. Apply directly to this posting.

JOB REQUIREMENTS

 

JOB SNAPSHOT
Employment Type: Full-Time Employee
Job Type: Full-Time Employee
Base Pay: 16.00 CAD /Hour
Education: Not Specified
Experience: Not Specified
Manages Others: Not Specified
Required Travel: Not Specified
Job ID: CAN_487856
COMPANY OVERVIEW

For more than 60 years, Manpower has been dedicated to enriching people's lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line.We started with a single office as a temporary staffing service - perhaps the first business of its kind.




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