Technology Product Specialist
Job Description

Technology Product Specialist 

On behalf of our client, a well-established Canadian organization, Procom Consultants Group is seeking a Technology Product Specialist to join their team in Calgary.

Technology Product Specialist - Job details

  • Ensure quality and relevance of a proprietary, business-critical application, leveraging the software to deliver on business needs while staying current and ahead of technological trends
  • Communicate with internal stakeholders to understand their needs and anticipate what changes in features or functionality will better enable utilization of the application to its full potential
  • Evaluate and identify opportunities for improvement of the application from both a business and technical perspective to meet needs within a changing business climate
  • Execute on strategic vision for the application as defined by Technology Managers and the Executive Team
  • Create long-term product roadmaps to schedule updates and releases six (6) to twelve (12) months in advance, and project manage implementations
  • Prioritize feature requests and work items in conjunction with Technology management to ensure the timely delivery to users while ensuring efficient and effective use of development resources
  • Manage the product backlog to track incoming feature requests or changes (via tickets, project intake forms, etc.), document technical and business requirements, and ensure proper sign-off
  • Consult with the internal Change Advisory Board and senior leaders on release schedules, and communicate and liaise with internal teams and stakeholders to ensure build process is followed consistently
  • Write clear and concise work items from which developers can write code
  • Proactively communicate upcoming changes with impacted users and follow-up on suggestions from internal stakeholders regarding feature requests
  • Assist with the creation of training materials and oversee educating the Application Support Team and users on new features
  • Follow-up with users post release for feedback on newly developed features or changes and ensure lessons learned and feedback are incorporated into future sprints

Technology Product Specialist - Mandatory Skills

  • Completion of a Bachelor’s Degree in Computer Science or related field, or equivalent experience in business analysis and project management
  • Three (3) to five (5) years of experience in project management in a technology-focused role
  • Ability to synthesize information to understand the larger impact to the business and users, and provide recommendations to improve overall functionality and optimization of a proprietary, business-critical application
  • Familiarity with Agile, Scrum or formal Application Lifecycle Management
  • Excellent written communication skills and previous experience in technical requirements documentation
  • Ability to liaise effectively with various members, and key decision makers through the organization

Technology Product Specialist - Nice to Haves

  • Previous development experience with Microsoft Visual Studio, Microsoft Azure Development Operations, or Microsoft Team Foundation Server (TFS) considered an asset

Technology Product Specialist - Assignment Location

Calgary, AB

Technology Product Specialist - Length


Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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