Technical Writer, Organizational Change Management
Job Description

Technical Writer, Organizational Change Management

On behalf of our client, Procom is currently seeking a Technical Writer, Organizational Change Management.

Technical Writer, Organizational Change Management Job Details:

• Working a total of 35 to 40 hours per week, the successful candidate will perform Organizational Change Management activities including (but not limited to):

o Researching, outlining, writing, and editing new and existing content, working closely with various departments to understand project requirements

o Independently gathering information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process

documentation

  1. o Working with development and support leads to identify all documentation repositories, revise and edit, and recommend solutions for data compilation and centralized storage
  2. o Developing content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  3. o Creating, maintaining, and updating online help documentation systems as needed o Examining mockups, drawings, specifications, or product samples to integrate production sequences and operating procedures

o Performing copy/edit and providing suggestions for improving structure, presentation, and delivery of content to end-users to resolve information gaps and inconsistencies

o  Creating and updating technical illustrations, graphics, and job aids as required

Technical Writer, Organizational Change Management Mandatory Skills:

o At least five years’ experience acting as a Technical Writer for information technology projects

o Experience in supporting multi-discipline teams performing organizational change management activities that support the business objectives

o Experience interacting with a wide variety of people in diverse roles including management, architects, technical experts, operational staff, and end users

o Competency in Microsoft applications including Visio, Word, Excel, PowerPoint, and Outlook

o Knowledge of change management processes and organizational change management methodologies

o Knowledge of the installation, configuration, maintenance, and problem resolution of hardware, software, operating systems, and network components

o Knowledge of IT Service Management

Technical Writer, Organizational Change Management Assignment Length 

December 02 2019 

Technical Writer, Organizational Change Management Start Date 

March 31 2020

Technical Writer, Organizational Change Management Assignment Location 

Victoria, BC (100% onsite) 



Job Requirements

 

Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.



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