Robert Half Technology - Technical Salesforce Consultant
Technical Salesforce Consultant
2019-09-14
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Job Overview
Company: Robert Half Technology
Location: CA-ALBERTA-Calgary
Base Pay: 70,000 CAD - 95,000 CAD /Year
Employee Type: Full-Time Employee
Industry: Other Great Industries
Manages Others: Not Specified
Job Type: Engineering
Information Technology
Design
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: Not Available
Email: Send Email Now
Fax: Not Available
Ref ID: 05000-0011122140
Job Description
Ref ID: 05000-0011122140

Classification: ERP/CRM Consultant

Compensation: $70000.00 to $95000.00 yearly

Robert Half Technology is looking for an experienced Technical Salesforce Consultant for our Calgary Client. As the successful candidate for the role you will be accountable for streamlining our customer's business processes with innovative methods supported on cloud-based solutions.
WHAT YOU’LL GIVE: Your top notch skills and knowledge in order to own the customization of Stakeholders Salesforce products (Sales Cloud, Service Cloud, Pardot, Marketing Cloud, CPQ, communities), and develop relationships to define the project requirements and optimize and enhance their solutions.
WHAT YOU’LL GET: The opportunity to work for an forward thinking and respected IT Services Company. You’ll receive a competitive compensation package including a comprehensive medical and insurance program, Performance reviews that offer a bonus structure excellent work/life balance, engaged in a great team environment along with the ability to grow your career.
If you have the qualifications we are looking for, please submit your resume online to [Click Here to Email Your Resume]

RESPONSIBILITIES
× Work with Business Leads to define and capture current processes, as well as integration points with common and local processes.
× Optimize these processes and application performance to drive value realization and process capacity utilization.
× Work with stakeholders to document operational measures on key processes.
× Conduct operational reviews with stakeholders at regular intervals to assess process performance against KPI's and identify key areas for improvement.
× Collaborate with stakeholders to investigate and analyze issues, generate new ideas, identify opportunities and develop appropriate Salesforce business solutions.
× Act as a process consultant for all business process operational projects by actively assisting in the Salesforce application development of process improvement and design.
× Conduct end-to-end analysis of business processes.
× Execute functional design, process definition, and business process and workflow mapping.
× Implement process changes and the documentation of the governance of new processes.
× Interface with stakeholders to constantly assess process optimization benefits, and prioritize work to align with strategic and tactical goals.
× Partner with Business leaders to document existing processes, create Application roadmaps and documentation for the processes being developed, and identify the gaps to implement them.
× Own the customization of customer Salesforce products (Sales Cloud, Service Cloud, Pardot, Marketing Cloud, CPQ, communities), and develop relationship with customers to define the project requirements and optimize and enhance their solutions.
× Report on common sources of technical issues or questions, and make recommendations to key stakeholders.
× Test, validate and verify solutions will meet customer requirements.
× Manage ongoing support requests and administrative needs of users.
× Implement and customize third party add-ons (AppExchange).
× Mentor the business community by generating business process management (BPM) awareness through coaching on process improvement.
× Be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
× Perform other duties as assigned.
Job Requirements
× 5+ years proven successful working experience in IT cloud administration and in defining, developing or testing software solution along with minimum 3 years’ experience in Salesforce configuration.
× Capability and experience in eliciting customer requirements and testing
× Salesforce administrator certification or the willingness to complete certification within the first 6 months of employment
× Advanced skills with workflows, triggers, custom objects, layouts, permission sets, profiles, reports and dashboard creation
× Aptitude to be driven, autonomous, hardworking and hands-on
× Ability to connect and develop effective relationships
× Excellent written and oral communication skills and an ability to partner with all levels of the organization, a commitment to service excellence, quality and communication.
× Exceptional analytical and problem-solving skills
× Must be highly motivated with great attention to detail and excellent organizational skills with the ability to meet deadlines
× Post-Secondary Degree or Diploma in Computer Science, Business or equivalent
× Experience in the Oil & Gas industry operations would be an asset

This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, please submit your resume online to [Click Here to Email Your Resume]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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Robert Half Technology is an Equal Opportunity Employer