Technical Product Specialist
Job Description

POSITION: TECHNICAL SUPPORT SPECIALIST

The ROCKWOOL Group’s main business area is building insulation, providing thermal comfort along with fire safety and acoustical comfort for all types of buildings.


This is the role:

The Technical Support Specialist reports directly to the Technical Support Manager and will be based out of the ROCKWOOL North American Head Office in Milton, ON. This position has no direct reports. The purpose of the role is to provide product and application knowledge to facilitate the use of ROCKWOOL products as well as executing projects within ROCKWOOL’s Technical Innovation Project Portfolio.  You will be responsible for delivering technical product and application support to ROCKWOOL customers which include Architects, Engineers, Distributors and Contractors. You will also design and execute research and testing programs to drive business development.




Job Requirements

This is what you offer:

  • Engineering degree or engineering technologist diploma with interest or experience in building materials or construction industry is highly desired
  • Experience with fire engineering and/or testing
  • Experience with acoustic engineering and/or testing
  • Experience working with testing/accreditation facilities would be considered an asset
  • Curiosity in various business disciplines such as R&D, marketing, production, and sales
  • Ability to successfully manage multiple priorities and meet established deadlines
  • Strong customer facing communication skills
  • Shows initiative by taking actions independently and actively searching for new responsibilities
  • Driven to invest in his/her personal development
  • Ability to travel to the USA
  • Eligible for registration as an E.I.T., P.Eng., or C.E.T. designation is advantageous
  • Bilingual French/English would be considered an asset

Personal Competencies:

  • Quick learner with a strong motivation to learn
  • Adaptable to new environments with strong ability to prioritize and multi-task
  • Strong oral and written communication proficiency
  • Sociability
  • Quality orientation
  • Behavioural Flexibility
  • Initiative
  • Vision
  • Entrepreneurship


This is what we offer:

Join a rapidly growing stable organization that offers a range of career development opportunities with a comprehensive salary and benefits package. ROCKWOOL is an accessible employer.


Interested?

If you recognize yourself in this opportunity, please apply, sending an English version of your resume and cover letter.         


ABOUT ROCKWOOL
North America

At the ROCKWOOL Group, we are committed to enriching the lives of everyone who comes into contact with our solutions. Our expertise is perfectly suited to tackle many of today’s biggest sustainability and development challenges, from energy consumption and noise pollution to fire resilience, water scarcity and flooding. Our range of products reflects the diversity of the world’s needs, while supporting our stakeholders in reducing their own carbon footprint.

Stone wool is a versatile material and forms the basis of all our businesses. With approx. 10,500 passionate colleagues in 38 countries, we are the world leader in stone wool solutions, from building insulation to acoustic ceilings, external cladding systems to horticultural solutions, engineered fibres for industrial use to insulation for the process industry and marine & offshore. We encourage you to join our team!


Company Overview

At ROXUL, we welcome employees with various backgrounds and abilities who share our values and are eager to face new challenges as part of our growing team. We know that our employees are the foundation upon which our company is built, so we offer competitive wages, comprehensive benefit packages, generous vacation, wellness initiatives, training and development programs and the opportunity to work in a creative environment that rewards the efforts of the individual. ROXUL employees function in a culture of trust and empowerment, resulting in positive business results. We are proud to be an employer that stands by our core business values and we recruit those who will support the organizations goals and bring their expertise to our business.


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