Robert Half Technology - Team Manager-Networks and Telecommunications
Team Manager-Networks and Telecommunications
2019-04-10
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Job Overview
Company: Robert Half Technology
Location: CA-ALBERTA-Edmonton
Base Pay: 95,000 CAD - 105,000 CAD /Year
Employee Type: Full-Time Employee
Industry: Other Great Industries
Manages Others: Not Specified
Job Type: Engineering
Information Technology
Design
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: 780-426-6642
Email: Send Email Now
Fax: 780-423-1581
Ref ID: 05110-0010800034
Job Description
Ref ID: 05110-0010800034

Classification: IS/IT Director

Compensation: $95,000.00 to $105,000.00 per year

Robert Half Technology is looking for a Team Manager for our Client. As the successful Candidate you will be accountable for supporting and leading team members to successfully deliver as a dynamic team the planning, implementation and management of enterprise networks, telecommunications and security infrastructure. If you have the qualifications we are looking for, please submit your resume online to [Click Here to Email Your Resume] RESPONSIBILITIES: ? Deliver day-to-day operational management overseeing the installation, configuration, monitoring, and maintenance of enterprise network, security and telecommunications infrastructure including supporting contact centre applications. ? Lead and participate in projects within and across the IT division following the corporate project management methodology. ? Provide guidance required by staff and customers in implementing stable technical solutions. ? Recruit, train, mentor and coach team members in partnership with the Manager of the team, with an end goal of retaining a work force of the highest quality for both the team and the company. ? Assign team resources and expertise required by both operational and project based initiatives. ? Generate a positive working environment for the team, which inspires high productivity and cohesive team work. ? Demonstrate commitment to performance management and staff development through annual performance reviews, career development and training plans for team members. ? Encourage and enforce quality control for all standard operating procedures used by the team. ? Motivate and enforce compliance to existing department-level processes such as time tracking and change management. ? Manage the delivery of effective resolutions when concerns or performance issues arise from within the team, business and support areas, or external clients. ? Keep up to date and informed on technologies the team is responsible for. ? Build and maintain effective relationships with customers, peers, and vendors and service providers. ? Participate in an on call 24/7 rotation for escalation management. ? Perform other duties as assigned.
Job Requirements
? 3 + years of direct leadership experience managing technical teams in the IT industry is required, including HR responsibilities. ? Demonstrated experience with enterprise network, telecommunications and security infrastructure is recommended. ? Demonstrated strength in planning, organizing and delegating. ? Excellent interpersonal skills coupled with strong skills in verbal and written communication. ? Exceptional communication skills and demonstrated commitment to customer support are critical. ? Strong leadership, decision making and motivational abilities ? Exceptional relationship building, collaboration and social skills with excellent customer focus ? Strong presentation skills, being able to present technical material to various levels of audiences within the organization with the ability to demonstrate professionalism in all communications and interactions. ? Solid analytic and problem-solving skills, detail-oriented mind set and ability to prioritize and manage multiple projects ? Ability to deal with very stressful situations and conflicting priorities professionally along with the ability to be highly adaptable and to operate in a rapidly changing environment. ? A two-year technical diploma from a recognized post-secondary institute is required. Our Client offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, please submit your resume online to [Click Here to Email Your Resume]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Robert Half Technology is an Equal Opportunity Employer