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Strategic Account Manager

  • Applied Industrial Technologies LP - Canada
  • Vancouver
  • 2019-04-25

Job Snapshot

Employee Type - Full-Time EmployeeExperience - Not SpecifiedIndustries - Sales


Applied Industrial Technologies is one of Canada’s largest Industrial Distributors representing more than 3 million parts critical to the operations of MRO and OEM customers in virtually every industry. We also provide engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, and fluid power shop services.  

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Strategic Account Manager. This position will support the province of BC, while the Greater Vancouver area would be our preference, this individual can be based out of any of our main branches within British Columbia.

Key Responsibilities:
• Lead the planning, coordination, and implementation of product and service sales growth activities at existing and targeted Strategic Account clients.
• Proactively position AIT Canada to retain and renew existing SA and I/S client agreements without the agreement being put out to bid.
• Actively engage with, and support, VP’s, Directors, and RM’s during the sales planning process pertaining and sales cycle as it relates to growing revenue at existing and targeted SA clients.
• Oversee the effective management of all client RFP’s and unique SA client site specific project requirements in conjunction with field sales/operations teams and corporate operations teams.
• Oversee / support efforts to research, evaluate, and establish new SA and I/S agreements; coordinate and manage implementation activities, collect data from clients, branches and regional personnel to assess client potential and feasibility of client opportunities.
• Ensure that SAs sales and profit margin targets are achieved, involving other AIT personnel as required, to support these efforts.
• Conduct quarterly & annual performance reviews with assigned clients and proactively report on & document performance level gaps - both internally and externally.
• Maintain strong relationships with existing SA client personnel, at all levels, and key suppliers to insure that the terms of our SA agreement are both supported and adhered to.
• Proactively develop new relationships with targeted SA client personnel, at all levels, to position AIT Canada to successfully grow market share, revenue and profit.
• Support AIT’s efforts to refine Canada’ I/S targeting and selling activities in conjunction with the Director, IS & National Strategic Accounts.
• Support efforts to promote and improve AIT Canada’s supply chain management (SMS) services, such as:  I/S, Vending, Applied Store, Inventory Management Services, RFID technology, & MSS solutions.
• Support efforts to promote and improve AIT Canada’s technical/reliability improvement services such as Applied’ s Engineering & Project Management Services (Tech Services), Mechanical and FP Repair Services and Lubrication Services.


Required Experience and Education
• Experienced in interacting with senior level client personnel in an effective and professional manner.
• 5 or more years of industry experience is an asset.
• Experience with Strategic Account clients and MRO products and services is an asset.
• Project management experience is an asset.
• Business or technical degree/diploma is an asset.

Required Technical Skills, Knowledge and Attributes in Action
• Strong communicator and negotiator.
• Proactive, confident and self assured.
• Highly ethical and acts with integrity at all times.
• Competitive, driven and detail oriented.
• Able to influence others and handle ambiguity and conflict.
• Strong interest in learning and promoting new technologies.
• Strong writing and presentation skills.
• Effective time management and Microsoft Office skills.

Applied Industrial Technologies offers competitive compensation, comprehensive group benefits, company sponsored RRSP/DPSP, day one contributions and ongoing opportunities for training and development.

Company Description