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Client Care Representative
2019-04-19
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Job Overview
Company: OfficeTeam
Location: CA-ONTARIO-Mississauga
Base Pay: 21.00 CAD - 22.00 CAD /Hour
Employee Type: Full-Time Employee
Manages Others: Not Specified
Job Type: Admin - Clerical
Customer Service
Legal
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: 905-306-8326
Email: Send Email Now
Fax: 905-273-6217
Ref ID: 05010-0010902365
Job Description
Ref ID: 05010-0010902365

Classification: Secretary/Admin Asst

Compensation: $21.00 to $22.00 per hour

Calling all Client Care Representatives! Do you want to stay current and competitive and looking for a new challenge? Then OfficeTeam has a Client Care Representative position for you! The client is located in Mississauga and is a leading provider of outsourced laundry equipment and service in North America. OfficeTeam is seeking results-oriented candidates for this Client Care Representative position, which focuses mainly on administrative and office support duties. In this position, you are not only a first responder to all inbound requests but also a key player in relationship maintenance and ongoing communication with clients.

Responsibilities of the Position: *Develop, maintain and improve client relationships. *Be a point of contact for nationwide inbound calls *Provide personalized support to the clients within an assigned region *Generate aged accounts receivable reports as required *Reconciliation of accounts as requested *Prepare account adjustments based on client or internal requests *Communicate with customers via phone, email or mail *Assist with changes in mailing address, payee information or other account details *Liaise with other internal departments to assist with driving client requests to completion *Assist in Accounts Receivable project and ongoing maintenance. *Prepare and organize documentation necessary to collect payments *Assist with coding cash receipts that arrive without backup details from the client *Provide back up coverage for other Client Support teams as required. *Assist with special projects as needed.

Job Requirements

Requirements Of the Position: *Experience with Accounts Receivable work *Experience with front line Customer Support *Genuine team player, reliable, able to think outside of the box *Self-starter with a strong sense of personal accountability and ownership in their work *Ability to carry out assigned projects to completion with minimal supervision *Experience with Great Plains is a definite asset *Proficient in MS Excel and good understanding of MS Office Suite *Completion of post-secondary program or equivalent experience

For immediate consideration, please send your resume to Sofia Hamidy at [Click Here to Email Your Resume]. We look forward to hearing from you!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Top reasons to work with OfficeTeam:
  1. We are the world's largest specialized administrative staffing firm and the most recognized expert in our field.

  2. We provide access to the best companies. Each week we reach out to thousands of hiring managers to find the best career opportunities for you.

  3. We offer free and immediate access to over 5,000 software training and skills enhancement courses.

  4. Our reputation is built on our commitment to service. Nine out of 10 of our candidates tell us they would not only use us again, but they would also recommend us to their colleagues.

    OfficeTeam is an Equal Opportunity Employer