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Service Technician
Job Description


Employment :Permanent

# of Openings :1

Classification :HVAC|Property|Trades|Trades Industry:Property|Property|Trades|Trades

SERVICE TECHNICIAN POSITION:

Our client is a Canadian owned and operated manufacturer and distributor of HVAC and Mechanical products nationwide.
They have been around for nearly 60 years, have nearly 20 locations across all of Canada, and a sales force of over 120 strong from coast to coast.
With the most comprehensive product offering in the industry and a multi-dimensional sales approach, their organization truly stands out from the rest

They are looking at bringing on a Service Technician, with a territory that will mostly comprise the lower mainland, with some trips to Vancouver Island and the Okanagan.

BASIC FUNCTION:

The function of the Service Tech is to provide post-sales support on all manufacturers products that we represent in our market.

PRINCIPAL DUTIES:

The following are principal duties of our Service Technician
• Perform equipment start-ups as required.
• Perform commissioning of equipment as required.
• Complete Start-up reports for equipment start-ups and submit to Sales Representative responsible for project.
• Utilize the program “Jobber” to generate reports and invoices
- Generate reports for all equipment worked on. Send reports to sales people so they can add information to the project files and pass information onto the customer.
- Generate invoices for divisions, other offices or external customers.
• Perform owner training for equipment sold as required.
• Assist the sales office with equipment trouble-shooting.
• Proactively self-educate through reading and asking questions.
• Attend supplier supported training when required. This could be in house or at the supplier’s facilities. There may be limited travel involved.
• Maintain a calendar of scheduled work using Outlook which will be shared with the Sales office
• Attend all office meetings
• Attend weekly Service Division meetings to discuss past, current and future service work.
• Identify sales opportunities on projects while performing service work. Once identified bring back to sales team for them to follow up on.
• Customer service and people management skills are very important in this role.

RESPONSIBILITIES:
The Service Technician is responsible for ensuring that:
• All of the duties of the position are completed as per the job description
• Assisting Sales Team on an as needed basis




• 3-5 years of experience as an HVAC technician.
• Gas and Refrigeration tickets are required (controls experience is a big bonus)
• Working Knowledge of Microsoft Word, Excel, PowerPoint, Outlook & Internet Explorer
• Understanding of how to troubleshoot HVAC equipment
• Understanding of how to read & interpret wiring diagrams and sequences of operation
• Positive attitude, exemplary attendance, and reliable team member
• Working Hours 8:00 am – 4:30 pm

If this is a position that interests you, and is in line with your qualifications and experience, then please send your resume (in word doc form) to Thomas Laird at [Click Here to Email Your Resume]
or reach me via phone at 604-638-4914 to learn more about this exciting position.

TC386XP



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About Talentcor

Talentcor provides recruitment services for Administrative Professionals, Light Industrial, Sales & Marketing, Finance & Accounting, Customer Service, Human Resources, Legal, Skilled Trades and Procurement positions across all industries in Canada. Our process allows us to get to know the best talent, understand their needs, and find matches that lead to success.

Talentcor is a division of Design Group Staffing Inc. an organization that is ISO 9001 Certified and has been named one of Canada’s 50 Best Managed Companies each year since 1999 and has held Platinum Status since 2005. Headquartered in Edmonton, Alberta, Design Group Staffing Inc. employs over 350 recruitment professionals who place thousands of quality candidates per year. With offices across Canada, we understand industry challenges that are unique to each region and offer both national reach and local knowledge.

For more information about Talentcor, please visit talentcor.com