Senior Business Analyst
Job Description

Senior Business Analyst

On behalf of our client in the Telco Sector, PROCOM is looking for a Senior Business Analyst.

Senior Business Analyst – Job Description

  • Senior Business Systems Analyst who will engage IT and Business stakeholders to plan, elicit, analyze and validate system requirements that meet business needs within client’s Bank.
  • You will work on development and maintenance projects, as well assist in large development programs.
  • The Business Systems Analyst will report to the Senior Manager Bank Architecture & Test.
  • Required to understand new business requirements
  • Conduct business analysis
  • Undertake QA testing and help streamline existing processes to improve efficiency
  • Prepare data mapping and perform testing of applications.
  • Develop in depth knowledge of applications and their interdependences.
  • Demonstrate leadership and partnership skills by interacting with other technology teams within organization to solve problems and deliver solutions.
  • Understand, document and interpret complex user requirements.
  • The Business Systems Analyst will take a leadership role in working with and liaising with business partners, other Technology Solutions organizations and external vendors to define the business and technical requirements at the program level.
  • Review, analyze and evaluate detailed business and functional requirements, documentation, process flows and data models to contribute to the development of project plans including project charter, project deliverables, cost/benefits analysis, timeline estimates, scope and control.
  • Develop use cases, defining and documenting user procedures and workflows, and how each class of user interacts with east system function.
  • Ensure Business Recovery Plans are in place. Integrate technical solutions with the business environment, recognizing systems design and data interdependencies and reusability.
  • Establish appropriate security levels for processes, information exchange and system implementation.
  • Define, review and influence standards and quality measures/metrics.
  • Assist in the development of conversion and implementation strategies.
  • Conduct pre and post implementation reviews, ensuring all technical solutions have met business requirements.
  • Supports system implementation and production readiness by liaising with change management, IT architecture and desktop standards, and the business.
  • Provide user documentation, user training, and post implementation support.
  • Collaborate with business leaders, IT professionals, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.

Senior Business Analyst – Mandatory Skills

  • Have strong knowledge and keen insight with TSYS options screens across modules.
  • Have strong aptitude to solution complex business scenarios using TSYS options and vendor partners.
  • Terms - ADM - Products and features
  • Statements - Rewards - Card Management Options
  • Authorization options - TRIAD - Collections - AACE Qualifications
  • College diploma or university degree in the field of computer science and 7 years work experience in application development.
  • Minimum 7 years of experience as Business System Analyst in financial services industry with a preference in consumer credit card management
  • Hands on with TSYS TS2 (at least 5 years) or related credit card systems.
  • Working knowledge of Issuer and Network systems, IVR, Mobile development, Web applications.
  • Strong analytical, communication, organizational and project management skills
  • Knowledge and proficiency of deliverables in each phase of SDLC and Product Life cycle
  • Demonstrate leadership, interpersonal and stakeholder management skills
  • Adept in Microsoft office products
  • Excel, PowerPoint, including MS Project

Senior Business Analyst - Assignment Start Date

ASAP – 6 months to start

Senior Business Analyst - Assignment Location

Downtown Toronto

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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