Sales Support Representative
Job Description

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Sales Support Representative

On behalf of our client in the Professional Services Sector, PROCOM is looking for a number of Sales Support Representatives.

Sales Support Representative – Job Description

  • Account Advocate is a key member of the Canadian sales team, working with data analysts, marketing, operations, account managers and sales leaders to help grow our business.
  • As an inside call centre employee, the ultimate goal of your conversations is to build rapport, earn the trust of our small business, self-employed and accountant customers and advocate for them as we meet them where they are and get them where they want to go.
  • You will communicate educational and tangible value to a customer who has previously been in touch with us, and in return gather contact details and potential interest in our company, products, and next steps.
  • The Account Advocate team will help Account Managers reach our customers to focus on moving leads through the pipeline.
  • They will be given lead lists by marketing and then contact prospects in order to build qualified leads that will be used by quota-carrying sales reps.
  • There is no cold calling.
  • Profiling customers to understand more about their business Infrequently passing leads and transferring to sales Speaking to 30 customers a day Developing professional skills and capabilities.

Sales Support Representative – Mandatory Skills

  • Bachelor Degree required, new grads are welcome
  • Strong communication and customer service skills
  • Good listener and quick learner.

 Sales Support Representative – Nice to Have Skills

  • Knowledge of SaaS and/or accounting strong assets
  • Salesforce or CRM experience great asset

Sales Support Representative - Assignment Start Date

ASAP - 10 months to start

Sales Support Representative - Assignment Location

Mississauga, ONT

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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