Returns Coordinator

Job Description

Employment :Contract
# of Openings :1
Classification :Logistics & Supply Chain Industry:Logistics & Supply Chain

Design Group Staffing is currently searching for Returns Coordinator to work a 12 months contract in Strathcona for one of our large Oil and Gas Owner/Operator clients.

Scope of Work:

The successful candidate will be accountable to ensure excess materials returned to the warehouse are processed timely and find further opportunities on-site to generate value back to the organization.  Facilitate materials repairs in a timely manner

Skills and Qualifications:

The Returns Coordinator is accountable for ensuring materials no longer required by the business line are handled and processed timely to drive value for the organization

  • Work with Business Line to determine future needs for surplus materials
  • Accountable to develop and own the process for the B/L to drop off material for returns processing
    • Follow local controls criteria for returns, including return to stock, Materials on Hold (MOH), returns to vendor, investment recovery, transfers, buybacks, etc.
    • Ensure timely processing to monetize returns
    • Complete paperwork required for B/L and/or SC endorsements and approvals as needed
  • Oversee material returns activities completed by the third-party warehouse service provider, including returns pick-up, processing, and coordinating shipping of materials
  • Work with Business Line on-site to identify opportunities for excess materials currently managed by Business Line
  • Work with the local Acquisitions/Contract team to facilitate adding buyback clause language in new and existing material agreements.
  • Manage open quarantine list and resolve issues timely
  • Steward returns to ensure credits are processed and closed
  • Report status and provide metrics to B/L as required
  • Interface with vendor & arrange logistics as required
  • Work with vendors to facilitate material return process
  • Steward returns to ensure credits are processed and closed timely and accurately

  • Interface with vendors and Business Line on repairs of materials where applicable
  • Provide guidance to Business Line on repair vs. buy new options
  • Create repair purchase requisition and oversee PO creation
  • Arrange with designated warehouse shipper to have materials shipped off-site
  • Work with vendors on status updates and steward materials returned back to site upon repair completion
  • Work with Global Inventory Management and buyers where item is no longer repairable and new purchase is required
Skills/Knowledge Developed

  • Pre-Requisites
  • Strong knowledge of Purchase to Pay, and warehouse operations processes
  • General knowledge of SAP returns processing
  • General knowledge and application of materials, how and where materials are used in the plant
  • Advanced time management skills
  • Problem solving skills
  • Strong written and oral communication skills
  • Influencing with and without authority

  • Business Line planners, schedulers, and field execution personnel
  • Buyers
  • Acquisitions/Contract Team
  • Inventory management analysts
  • Investment recovery analyst
  • Vendors
  • Material coordinator
  • Global Business Service Centres
  • Warehouse service provider attendants
How to Apply


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About Design Group Staffing

Design Group Staffing Inc. is one of the largest suppliers of contract, temporary and full-time professionals in Canada. Founded in 1976, our firm specializes in providing engineering, technical and technical sales roles in Construction, EPCM, Manufacturing, Mining, Oil & Gas and Architecture & Design, as well as specialist roles in Real Estate Development and Property Management across Canada. As Recruitment Specialists, we stand out by creating an exceptional experience for candidates and client companies. Our process allows us to get to know the best talent, understand their needs, and find matches that lead to success.

Design Group Staffing Inc. is ISO 9001 Certified and has been named one of Canada’s 50 Best Managed Companies each year since 1999 and has held Platinum Status since 2005. Headquartered in Edmonton, Alberta, Design Group Staffing Inc. employs over 350 recruitment professionals who place thousands of quality candidates per year. With offices across Canada, we understand industry challenges that are unique to each region and offer both national reach and local knowledge.

For more information about Design Group Staffing, please visit