Residential Resale Sales Representative
Job Description

Company Overview:

ADT is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answer within seconds in customer operations, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employsmore than 18,000 people throughout North America.More information is available at


In the assigned territory, sell services and product upgrades to customers who had previously cancelled an ADT system while achieving sales and service quotas and following established guidelines.

Duties and responsibilities:

  • Identify prospects using creative lead generation techniques
  • Present the features and benefits of our products and services to prospects in comparison to our competitors
  • Respect the rules and procedures related to ADT products, services and programs
  • Follow up with prospects
  • Prepare contracts for signing
  • Complete all documentation in accordance to approved, standardized procedures
  • After the installation, follow up with the customer to ensure that expectations were met and get customer referrals
  • Maintain customer loyalty by ensuring satisfaction

Job Requirements


  • High school diploma or equivalent


  • Sales experience preferred


  • Excellent interpersonal communication
  • Must be very skilled in communication, negotiation and time management
  • Must be versatile, persistent, action-oriented and focused on personal relationships
  • Customer-focused, problem solver able to find solutions for customers using a consultative sales approach
  • Valid driver’s licence with a clean record
  • Must be able to work full-time
  • Ambitious, results-oriented individual with entrepreneurial drive

ADT Security Services Canada, Inc. provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.

ADT Security Services Canada, Inc. is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at [Click Here to Email Your Resume] if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.

Company Overview

ADT Security Services Canada, Inc is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT Security Services Canada, Inc's broad and pioneering set of products and services, including ADT Security Services Canada, Inc Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT Security Services Canada, Inc helps provide peace of mind to nearly seven million customers, and it employs approximately 17,000 people at 200 locations.

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