Project Manager-Remedy
Job Description

Project Manager - Remedy

On behalf of our client in the Utilites Sector, PROCOM is looking for a Project Manager - Remedy.

Project Manager - Remedy – Job Description

  • The Project Manager will be working within the IT project management and application support department leading a project team to ensure the execution strategy is being observed and project deliverables and tasks are achieved.
  • Identification and mitigation of risks
  • Liaise with other project areas to coordinate interdependencies and resolve project issues
  • Accountable for production of high-quality documentation including all project management documents
  • Participate in Risk, Issue assessment and Lesson learned recording.
  • Provide coordination, tracking, reporting on project execution
  • Execute project as per the strategy, protocol and workflow defined by the program manager
  • The Project Manager will report to the Lead – Enterprise IT Service and Support

Project Manager - Remedy – Mandatory Skills

  • Strong ability to facilitate meetings, gather consensus, drive alignment and communicate decisions, comprehension of system/application architecture and integration
  • Ability to understand technical challenges when they arise and proposed solutions by the team, ensuring the scope of the project is respected and that changes are identified under the change control process
  • Ability to create, manage, update, monitor and course correct a project schedule when required
  • Ability to manage project budgets between $500k to $1M including purchase order reconciliation
  • Understanding of Quality Assurance and Control which includes Testing best practices, and Defect Management
  • The Project Manager should have experience working with different Project Methodologies and Frameworks (eg. Waterfall, Agile) and have experience or background in the following key areas:
  • Experience with ITSM
  • Asset Management
  • Remedy: Discovery, CMDB, Orchestration, SRD Processes
  • Excellent communication and facilitation skills are mandatory as the Project Manager will be working with major stakeholders within the IT & Business space in order to obtain support and alignment.

Project Manager - Remedy - Assignment Start Date

ASAP – 12 months to start

Project Manager - Remedy - Assignment Location

Downtown Toronto

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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