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Jobs at Meridian Credit Union Limited Talent Network
Personal Lending Coach - Hybrid (MMS, Branch, Credit Card) - Full-Time
Job Description

Purpose of the Job:

Personal Lending is part of the Risk Management function at Meridian.  The Department is accountable for providing prompt adjudication and credit coaching to the branch and Mobile Mortgage Specialist networks for Member retail credit needs as well as the adjudication of Meridian’s Visa Credit Card portfolio.

As a Personal Lending Coach – Hybrid, you will provide exceptional service to support all of Personal Lending channels – Branch Network, Mobile Mortgage Specialist Network and Credit Cards for all credit applications submitted for adjudication.

Key Responsibilities:

  • Exercise sound and consistent retail underwriting practices, including utilization of the Risk Based Lending principles as required through a creative and proactive approach to credit granting
  • Advise all Meridian staff in the interpretation of existing mortgage lending policies and structure of applications
  • Help identify retail mortgage credit policy gaps and process deficiencies and recommend changes for improvement
  • Remain informed of changes to lending practices within the market place and of changes to the lending practices of our private and government High Ratio Insurers, and ensure that these changes are documented for all staff team on an ongoing basis
  • Provide support as needed to all three channels of underwriting as well as support the Mortgage Broker Services queue in times of peak volumes.

Knowledge, Skills and Experience:

Minimum of two years of experience, in Personal Lending underwriting in a financial services environment, in particular in areas such as:

  • Lending policies and restrictions
  • Meridian Product knowledge and parameters
  • Requirement for and completion of security documentation
  • Knowledge and interpretation of regulatory and legislative requirements for lending
  • In depth knowledge and understanding of Risk Based lending principles
  • Excellent organizational and communication (written and oral) skills, with demonstrated leadership qualities necessary to draft and deliver training material effectively in the growth of employees
  • Ability to employ good tact, judgment and objectivity
  • Ability to present logical well drafted recommendations for presentation to higher levels of authority as well as peers
  • Ability to work collaboratively with our Retail partners in meeting or exceeding the needs of our Members
  • Flexibility to work varied hours to meet the needs of the business

Experience the Difference!

Thank you for your interest in Meridian Credit Union. Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Meridian is committed to providing accommodations for people with disabilities. Should you require an accommodation, we will partner with you to meet your needs.

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Job Requirements


Company Overview

Meridian is Ontario’s largest credit union, helping more than a quarter of a million Members grow their lives and businesses.

As a credit union, we are 100 percent owned by our Members. We work only for them, with profits returned to our Members in the form of the best products and services we can offer.

We get to know our Members so that we can proactively advise them on ways to save money, how to invest for the future and what financial solutions are in their best interest.

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