Parts Customer Service Representative
Manpower • CA-ALBERTA-Calgary • 2019-06-19


JOB DESCRIPTION

Parts Customer Service Representative

Manpower is currently seeking a Parts Customer Service Representative for a contract position Calgary, AB.

Responsibilities:

-Collect customer contact information/inquiry and enter into customer relationship management database
-Ensure that all order entry, credits, returns, and other sales transactions are completed under established compliancy guidelines, resulting in auditable documentation
-Provides feedback and technical assistance to various customer inquiries and issues such as order changes, cancellations, status, estimated shipping date and tracking information.
-Coordination with intercompany departments to resolve customer inquiries (Logistics, Finance)
-Respond to sales inquiries and requests for quotation in an accurate and timely manner.
-Identify, address and escalate issues
-Performs other duties as assigned that support the overall objective of the position

Experience:
- Two years' customer service or equivalent experience
- Call Center experience an asset
- College diploma in parts an asset or experience with equipment deployed in construction or the trades
- Computer proficiency with Microsoft Windows 7 and Microsoft Office 2010
- Proficiency in Excel is essential.

Please email your resume directly to [Click Here to Email Your Resume] or call 403-298-4395.

Alternatively, you can view our current open positions on manpowerab.com

Even if this one might not be the one for you, please do not hesitate to send your email to [Click Here to Email Your Resume] and let one of our Talents Management Consultants connect with you about our other opportunities.

Follow us on Facebook (manpoweralberta), Instagram (Manpower.AB), twitter (ManpowerAB) & LinkedIn (ManpowerAB).

JOB REQUIREMENTS

 

JOB SNAPSHOT
Employment Type: Full-Time Employee
Job Type: Full-Time Employee
Base Pay: N/A
Education: Not Specified
Experience: Not Specified
Manages Others: Not Specified
Required Travel: Not Specified
Job ID: CAN_471354
COMPANY OVERVIEW

For more than 60 years, Manpower has been dedicated to enriching people's lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line.We started with a single office as a temporary staffing service - perhaps the first business of its kind.




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