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Job Snapshot

Employee Type - Full-Time EmployeeExperience - Not SpecifiedIndustries - Facilities



One of our clients is currently looking for Operator of Critical Facilities to their Data Center. He/She will be responsible for control and maintain the operations of data centre facility. He/She will solve complex electrical, mechanical, and other infrastructure equipment and system issues. He/She will provide first support in emergency situations.


  • Ensures all critical facility infrastructure support operations including electrical and mechanical systems, uninterrupted power supply (UPS), emergency power generators, hydro power, HVAC (heating, ventilation, and air conditioning), fire detection and suppression, electrical power monitoring system;
  • Controls and maintains electrical, mechanical, and all other infrastructure equipment and systems;
  • Observes all infrastructure support equipment and system performance;
  • Maintains system and equipment issues and determines cause(s);
  • Conducts maintenance activities for complex equipment in highly sensitive environments;
  • Be the first response to facility emergency situations and incidents;
  • Supports multi-purpose facilities on the resolution of more complex issues;
  • Analyzes service delivery performance and production processes and procedures;
  • Participates in implementation of new systems, services, and processes;
  • Identifies potential risk situations, and provides recommendations to the manager;
  • Responds to building occupant requests and concerns and resolves facility issues;
  • Provides back-up support for team members and manager.
  • Understand all applicable codes, standards, regulations, and safety precautions.
  • Provides guidance and oversight to technical staff and service providers for maintenance activities


  • Technical diploma in data, electrical, mechanical, refrigeration, heating, ventilation, or air conditioning (HVAC) or equivalent work experience.
  • Minimum of 5 years of critical facilities operations experience
  • Industry professional certification from Building Owners and Managers Institute (BOMI) or equivalent.
  • Critical Facility knowledge of data centre infrastructure support systems
  • Risk Management understanding
  • Project management principles knowledge.
  • Standard desktop applications knowledge

Other Skills

  • Strong problem solving and decision making skills
  • Ability to operate facility systems automatically & manually.
  • Attention to details
  • Interpersonal, communication, collaborative, relationship management, and customer services skills.
  • Planning and organizing skills and ability to manage multiple priorities.
  • Ability to work effectively in a team environment.
  • Good coaching, mentoring, and training skills.

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