Nursing Clinics Coordinator
Job Description

Are you looking to make a difference in a patient’s life?  At Innomar Strategies, a company of AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures.



With guidance and support from the Business Area Managers. The Nursing Clinics Coordinator is responsible for the daily coordination of nursing clinics activities. Additionally the Nursing Clinics Coordinator is responsible for providing support to the Nursing team within their designated integrated business unit. The Nursing Clinics Coordinator reports to the Business Area Manager




PRIMARY DUTIES AND RESPONSIBILITIES:



  • Greet Patients as they arrive for their scheduled appointments, introduce and assist with any ongoing IMD surveys (What are IMD Surveys- please take out acronyms).

  • Answer clinic phone/fax calls

  • confirm next appointment date as patients leaves clinic

  • Collaborate with scheduling to inform any scheduling concerns and no shows/cancellations etc.

  • Place orders and receive all clinic office supplies/equipment orders for all assigned clinics

  • Collaborate with head office clinic coordinator and management team to facilitate new clinic start up orders, deliveries, and installation of telephony and equipment. Completion of new clinic audit assessment form.

  • Follow up with Programs and Pharmacies on missing medication or documentation (e.g. Enrolment form, prescriptions, etc.)

  • Fax/e-mail forms and reports on request of nurses

  • Troubleshoot I.T. related issues in assigned clinics through collaboration with I.T.

  • Prepare charts and medications for following day appointments

  • Transport Medication/ Blood work /Supplies to other clinics as needed

  • Complete discontinued drug log with the support of the Nurse in the clinic.

  • Assist with monthly inventory in assigned clinics

  • Assist in completing components of regular audits as per nursing best practices

  • Expedite courier requests and manage the process of having assets returned back to home office

  • Assist in Fridge excursion reports

  • Assist in updating the Health and safety board with the guidance of the Health and safety worker Representative or BAM.

  • Archiving and returning discharge patient charts to head office

  • Assist in execution of QA processes related to nursing processes as directed by BAM

  • Assist in updating the Clinic and nurse data base.

  • Other duties as assigned





EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • Post-secondary education or equivalent in a related discipline;
  • Minimum of 2 years' experience in the healthcare, pharmaceutical or biotechnology industry (or similar);
  • Ability to work independently in a fast-paced environment;
  • Adaptability to change and to learn new skills as required;
  • Bilingualism, French/English is an asset.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:


  1. Advanced knowledge of pharmaceutical distribution industry an asset
  2. Strong business and financial acumen
  3. Strong analytical and mathematical skills
  4. Ability to communicate effectively both orally and in writing
  5. Effective interpersonal and leadership skills
  6. Effective organizational skills; attention to detail
  7. Ability to consistently meet deadlines
  8. Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  9. Excellent presentation skills


We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.


  • Comprehensive health and dental plans
  • Flexible & remote working options
  • Employer RRSP-matching
  • Online peer-to-peer recognition program
  • Corporate discounts with multiple establishments, including fitness centers
  • Health & Wellness program with onsite yoga and massage therapy


Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

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    Innomar Strategies, a part of AmerisourceBergen, is Canada’s leading patient support provider for specialty pharmaceuticals. Through our Integrated Service Model, we deliver customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Innomar is the trusted expert in specialty pharmaceuticals with an unwavering commitment to patients.





    Job Requirements

     

    Company Overview

    Innomar Strategies was founded in 2001 around the kitchen table of our current president, Guy Payette, and his partners. The company originally specialized in market access and reimbursement consulting, and gradually expanded its capabilities to include fully integrated patient support programming, nursing support, and specialty logistics. By the end of 2008, the company had grown to have over 450 associates.

    In 2009, AmerisourceBergen acquired Innomar Strategies further establishing the company’s expertise in specialty pharmaceuticals. As part of AmerisourceBergen, Innomar Strategies is connected with a global leader in healthcare with over $135 billion of annualized revenue and 18,000 associates. AmerisourceBergen has an established history of delivering innovative programs and solutions across the pharmaceutical supply channel.

    With over 1,200 associates and a nationwide footprint, Innomar Strategies is Canada’s leading service provider to specialty pharmaceutical and biotech manufacturers. Innomar is differentiated by their Integrated Service Model, which provides customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Manufacturers trust Innomar Strategies to deliver innovative brand solutions throughout the product lifecycle.


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