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Jobs at Meridian Credit Union Limited Talent Network
Network Specialist - Full-Time
Job Description

Purpose of the Job

To focus on maintaining and supporting Meridian’s network and voice infrastructure technology solutions to meet business requirements.

Primary focus for this role is to ensure the stability and performance of Meridian’s Network Infrastructure environment to meet Meridian’s needs today and it is positioned for future direction.

Key Responsibilities

Management and Decision Making

  • Manage Network environment as part of a team of Technology Specialists

  • Execute defined maintenance plans as part of IT’s preventive strategy for the stability and reliability of our Infrastructure

  • Planning, scoping, configuring, deploying and administration of Cisco switches across retail and data centre locations

  • Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards

  • Design and implementation of new solutions and improving resilience of the current environment

  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with other network specialist on network optimization

  • Undertaking data network fault investigations in local and wide area environments, using information from multiple sources

  • Securing network systems by establishing and enforcing policies, and defining and monitoring access

  • Support and administration of firewall environments in line with IT security policy

  • Reporting network operational status by gathering and prioritizing information and managing projects

  • Upgrading data network equipment to the latest stable firmware releases

  • Configuration and administration of routing and switching equipment, hosted IP voice services, firewalls

  • Remote support of on-site resources and end users/customers during installation

  • Remote troubleshooting and fault finding if issues occur upon initial installation

  • Capacity management and audit of IP addressing and hosted devices within data centers

  • Liaising with project management teams, third-line infrastructure and Information Security specialists and service desk on a regular basis

  • Assist in identifying and escalating performance issues, and make recommendations on ensuring the existing infrastructure environment operates in accordance with our SLA’s.

  • Assist in building and maintaining standard operating procedures for all assigned technologies

  • Recommend infrastructure technology solutions that solve immediate and long term concerns.

  • Work on multiple projects simultaneously, ensuring that the infrastructure technology being implemented is compatible with current standards and aligned with future goals

Service

  • Communicate issues in a timely manner and propose effective solutions to management with regards to 3rd level technology incidents (including research, analysis, and troubleshooting of a variety of undefined problems)

  • Key Relationships for this role are with the following groups: Tier 1 (Service Desk), Tier 2 (Client Services), Infrastructure Design, Infrastructure Operations, Information Security and Solutions Development

  • Initiates opportunities for collaboration and maintains productive relationships within the team and with the business to achieve shared goals

  • Other duties as assigned

Communications

  • Provide expert advice on technology operational issues and concerns, and represent team as requested

  • Assist in estimating time and resources for projects

  • Prepare ad hoc reports as required

Impact

  • Assist with managing a complex multi-vendor technology infrastructure environment at data centers and head offices

  • Assist in assessing resource requirements on corporate projects as required.

  • Provide input into and develop project plans as required.

  • Due to 24/7 demand for availability of infrastructure and ONCALL support, frequent requirement for unsocial hours

Knowledge, Skills and Experience

Network types & Technology Skills

  • Expertise on LAN, WAN, VXLAN, WLAN built on Cisco network infrastructure

  • Detail IP routing knowledge (OSPF, BGP, MPLS based IP VPN’s)

  • Experience with Network Load Balancers (Citrix Netscaler)

  • Knowledge PaloAlto firewalls and Zero Trust Networking

  • Detail knowledge of Windows Networking Services (DNS, DHCP, DFSR)

  • Experience with QOS

  • Voice technologies: SIP, H323, SCCP, RTP protocols

  • Voice codecs e.g. G711/G729

  • CISCO IOS hands on expertise

  • Virtual Server Technologies Expertise

  • Active Directory

  • Microsoft Windows 2012\2016

  • SIP Trunking and Configuration

  • Elite knowledge and interworking of common Server/Desktop Operating Systems

  • Experience with Infrastructure monitoring and alerting software such as Solarwinds, System Center Operations Manager, VRealize Operations

  • Virtual storage technologies, iSCSI and Fibre Channel

  • Solid Infrastructure Design, Planning, and Documentation Skills

Skills

  • Professional who has the subject-matter expertise in network and voice technologies and experience to be an effective internal consultant

  • Participate in appropriate opportunities for continuing education, seminars, field-related professional organizations and other industry events to remain current on developments in the information technology profession

  • Able to prioritize and plan workload, in order to meet deadlines in a dynamic, fast-paced environment

  • Able to adapt and architect innovative solutions to changing business needs

  • Strong interpersonal skills – ability to interact with and build effective relationships at all levels of management and staff

  • Promote teamwork/collaboration amongst team members and with internal/external partners to ensure productive working relationships

  • Ability to share knowledge to other team members and members of our Tier 2 and Service Desk teams

  • Able to work with 3rd party vendors to ensure commitments are met and delivered on time. The ability to manage multiple vendors to ensure new technologies are constructed in a cost effective and business focused manner.

  • Service oriented and customer focused, with the enthusiasm and tenacity to meet goals and commitments of the team.

  • Strong written and verbal communication skills

  • Results oriented with a passion for introducing cost saving initiatives

Knowledge

  • 7 + years’ related industry/professional experience with implementing and managing technologies in a complex, multi-platform computing/network environment with responsibility for problem identification and resolution

  • Network engineering diploma or equivalent

  • CCNA required, CCNP OR CCIE preferred.

Experience the Difference!

Thank you for your interest in Meridian Credit Union. Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Meridian is committed to providing accommodations for people with disabilities. Should you require an accommodation, we will partner with you to meet your needs.

Follow us on Twitter at

@MeridianCareers

Connect with us on LinkedIn:    

https://www.linkedin.com/company/meridian-credit-union/careers?trk=top_nav_careers 

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Job Requirements

 

Company Overview

Meridian is Ontario’s largest credit union, helping more than a quarter of a million Members grow their lives and businesses.

As a credit union, we are 100 percent owned by our Members. We work only for them, with profits returned to our Members in the form of the best products and services we can offer.

We get to know our Members so that we can proactively advise them on ways to save money, how to invest for the future and what financial solutions are in their best interest.


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