Robert Half Technology - Network Operations Specialist
Network Operations Specialist
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Job Overview
Company: Robert Half Technology
Location: CA-ONTARIO-Markham
Base Pay: N/A
Employee Type: Full-Time Employee
Industry: Other Great Industries
Manages Others: Not Specified
Job Type: Engineering
Information Technology
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: 416-227-0581
Email: Send Email Now
Fax: -
Ref ID: 05050-0010837194
Job Description
Ref ID: 05050-0010837194

Classification: Network Engineer

Compensation: DOE

Our client, Canada?s largest and fastest growing carrier offering a host of communication services is currently hiring full time NOC Support Specialist's to join their NOC team in Markham. The NOC Support Specialist will be a part of a Global Technology Infrastructure department that is responsible for managing and supporting the global network and security infrastructure. The team performs multiple operational, project and engineering aspects in routing, load balancing, monitoring and optimizing the network. ? Responsibilities: - Work closely with regional global teams to provide ongoing support for the global network infrastructure. - Track all incidents and customer request in the Service Desk System. - Follow documented procedures for incident resolutions for many repetitive types of support requests. - Monitor data and voice circuits and work with carriers to resolve outages. - Monitor Data Centre status and work with Colocation Providers to resolve issues. - Provide proactive monitoring of customer network and equipment under management - Assist and monitor network configuration changes in accordance with the firm?s change management process. - Perform root cause analysis for service interruption/recovery, deploy preventative and corrective measures in the enterprise. - Review incident reports provided by vendors, as well as draft internal incident summary reports to senior management when needed. - Support wireless roaming coordinator with updates to back office systems as needed.
Job Requirements
Qualifications: - 2+ years of experience in IT infrastructure operations support role. - Basic knowledge of network routing and switching technologies and protocols. - Experience with various Juniper equipment including routers, switches and firewalls. - Experience with Cisco routers, switches and firewalls is a plus. - Excellent understanding of IP telecommunications technologies and VOIP technologies. - Basic understanding, working knowledge of SIP Protocol and Troubleshooting with Wireshark. - Technical degree in IT or equivalent experience. - Scripting and Programming knowledge is a plus (python, bash, perl, phpp). - Working know knowledge of Unix / Linux operating systems. - Cisco CCNA or Juniper JNCIA certification or higher preferred. - Excellent relationship building and communication and documentation skills. - Excellent time management skills. - Flexible and able to multi-task in a dynamic fast pace environment. - A team player that can also work independently. - Strong desire to learn and grow with the organization. All interested applications send your resume directly to [Click Here to Email Your Resume]

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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

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© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Robert Half Technology is an Equal Opportunity Employer