Bilingual Junior Dealer Network Analyst
Job Description

Bilingual Junior Dealer Network Analyst

On behalf of our client in the Automotive Sector, PROCOM is looking for a Junior Dealer Network Analyst.

Junior Dealer Network Analyst – Job Description

  • Strong problem solving and technical experience to support PCs, client software, mobile devices and printers, including escalating issues where appropriate
  • Strong time management, personal organizational abilities and commitment to client service and team atmosphere
  • Ability to establish and maintain effective working relationships
  • Ability to work in a fast paced, flexible team environment.
  • Ability to understand IT processes and assemble IT Operational data for Service Level reports.
  • Willing to provide off hours on call support and work during weekend, holidays if necessary
  • Ability to work overtime, weekends, and holidays, as needed.
  • Take the responsibility to resolve difficult situations from internal and/or external customers
  • Customer Service oriented and willingness to learn

Junior Dealer Network Analyst – Mandatory Skills

  • 1+ years of related network experience
  • Ability to speak, read and write both English and French fluently
  • Strong communication skills
  • Strong customer service skills
  • Degree or Diploma in Computer related discipline and CO-OP experience

Junior Dealer Network Analyst - Assignment Start Date

ASAP – 11 months to start

Junior Dealer Network Analyst - Assignment Location

Markham, ONT

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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