Robert Half Technology - Helpdesk Lead
Helpdesk Lead
2019-03-15
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Job Overview
Company: Robert Half Technology
Location: CA-BRITISH COLUMBIA-Vancouver
Base Pay: 65,000 CAD - 80,000 CAD /Year
Employee Type: Full-Time Employee
Industry: Other Great Industries
Manages Others: Not Specified
Job Type: Engineering
Information Technology
Design
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: 604-688-5256
Email: Send Email Now
Fax: 604-687-7533
Ref ID: 05060-0010854797
Job Description
Ref ID: 05060-0010854797

Classification: Help Desk/Tech Support Mgr

Compensation: $65,000.00 to $80,000.00 per year

The Opportunity This is a great opportunity to work with a worldwide brand! Located close to downtown Vancouver. As our Helpdesk Lead / IT User Support Technician you are responsible for providing prompt and efficient IT HelpDesk support for the company including receiving, documenting, monitoring and troubleshooting of user-submitted and system-generated service requests. The job is scheduled in part outside normal business hours and you will participate in HelpDesk 24/7 on-call rotation, providing off-hours IT support.
Job Requirements
What you bring to the role: ? Associate?s degree in Computer Support or related field. ? Ability to efficiently manage time and workload, including planning, prioritizing, organizing and following through on tasks while maintaining close attention to details. ? Motivation, combined with excellent personal communication and customer service skills. ? Knowledge of IT security principles and controls, Microsoft Operating Systems and products including Windows 7, Windows Server (2003/ 2008/ 2012), Active Directory and Microsoft Office. ? Ability to methodically identify and resolve problems with computer hardware and software systems. This position requires the flexibility to work day, evening or night hours, emergency call-outs, weekends and holidays as required. Please get in touch with Robert Fallon at Robert Half Technology 604-441-94852 [Click Here to Email Your Resume] www.linkedin.com/in/robert-fallon

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
By Clicking 'Apply Now' you are agreeing
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Top reasons to work with Robert Half Technology:
  1. Each week we reach out to thousands of hiring managers to find the best career opportunities for our technology professionals.

  2. Nine out of 10 of our customers tell us they would recommend Robert Half Technology to their colleagues.

  3. Microsoft, Oracle, HDI and the Association of IT Professionals have all recognized us as the leading provider of technology talent.

  4. We offer free and immediate training to help you advance, including more than 8,000 technical and business training courses and over 10,000 online reference books.

Robert Half Technology is an Equal Opportunity Employer