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Job Snapshot

Base Pay - 45,000 CAD - 50,000 CAD /YearEmployee Type - Full-Time EmployeeExperience - Not SpecifiedIndustries - Engineering, Information Technology, Design

Description

Ref ID: 05010-0011208997

Classification: Help Desk Analyst I

Compensation: $45000.00 to $50000.00 yearly

Interested candidates may apply by emailing their resume to Alessandra at [Click Here to Email Your Resumé] with the subject line, 05010-0011208997 Help Desk London

Someone who excels at coming up with creative solutions to technical issues will find a great opportunity in this position! Robert Half Technology is seeking a Help Desk Analyst to support users in an ever-changing, active environment. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. This Help Desk Analyst role is based in the London, Ontario area and is a full-time opportunity.

RESPONSIBILITIES
- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
- Help and follow up on technical help tickets submitted via phone, email, and walk-ups
- Independently investigate and implement solutions to technical issues
- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

Requirements

REQUIREMENTS
- 1+ years of prior experience in an IT support role
- Experience with IT support ticketing systems
- Solid understanding of Microsoft Office 365
- MS Windows 10 experience
- Proficiency in mobile device support (Apple, Android, etc)
- Foundational knowledge in basic network and security troubleshooting and concepts
- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
- Understanding of basic networking concepts
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

Interested candidates may apply by emailing their resume to Alessandra at [Click Here to Email Your Resumé] with the subject line, 05010-0011208997 Help Desk London

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Company Description