Robert Half Technology - Help Desk Analyst I
Help Desk Analyst I
2019-11-15
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Job Overview
Company: Robert Half Technology
Location: CA-ONTARIO-Toronto
Base Pay: N/A
Employee Type: Full-Time Employee
Industry: Other Great Industries
Manages Others: Not Specified
Job Type: Engineering
Information Technology
Design
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: Not Available
Email: Send Email Now
Fax: Not Available
Ref ID: 05050-0011256131
Job Description
Ref ID: 05050-0011256131

Classification: Help Desk Analyst I

Compensation: DOE

You might be interested in Robert Half Technology's new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced environment. We're looking for a creative with a talent for solving both routine and unique problems. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Toronto, Ontario area and is a long-term temporary opportunity.

What you get to do every single day

- Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally

- Diagnose recurring technical issues and implement solutions to address the root of the problems
Job Requirements
- Background in installing and configuring operating systems, networked and local printers, and business applications

- Experience with imaging laptops, and desktops

- Experience using Active Directory on Lv.1 capacity

- Experience with IT support ticketing systems

- Experience in user administration and bug fixing in a client server environment as well as servicing VIP end-users

- Microsoft Office experience (Office 365 is an asset)

- 3+ years of prior experience

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

By Clicking 'Apply Now' you are agreeing
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Top reasons to work with Robert Half Technology:
  1. Each week we reach out to thousands of hiring managers to find the best career opportunities for our technology professionals.

  2. Nine out of 10 of our customers tell us they would recommend Robert Half Technology to their colleagues.

  3. Microsoft, Oracle, HDI and the Association of IT Professionals have all recognized us as the leading provider of technology talent.

  4. We offer free and immediate training to help you advance, including more than 8,000 technical and business training courses and over 10,000 online reference books.

Robert Half Technology is an Equal Opportunity Employer