Data Reporting Analyst
Job Description

Reporting Analyst Procom KW is searching for an experienced Data/Reporting Analyst for a contract role with one of our clients in the financial insurance services sector.

Reporting Analyst Job Details

The Reporting Analyst will design, develop and support a tool that will facilitate the creation of reports by the operations team to share with external stakeholders for process/channel improvements.

Reporting Analyst Responsibilities

  • Support the development and maintenance of service metrics and reporting tools for the Canadian Division Customer Experience (Operations Team) using the measurements that drive organizational performance and fall within a standard framework

  • Bridge the gap between technical solutions and business needs

Reporting Analyst Must Have Skills

  • 5-10 years of technical experience including database & server administration
    • Database experience – Microsoft SQL 2016 – table maintenance, stored procedures, SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS);
    • Server Administration – preferably Microsoft Azure and Microsoft Windows Server 2016;
    • Numerous input sources, including flat fields, databases & mapping tables;

  • Strong analytical skills, conceptual skills, diagnostic and problem-solving skills;

  • High level of accuracy, attention to detail and ability to exercise flexibility and judgment;

  • Ability to handle multiple tasks with prioritization that may change due to business or project deadlines

  • Experience working in both agile and waterfall project environments, and full systems development life cycle (SDLC);

  • General Project Management skills – ability to build a basic timeline based on work break-down structure, to report on project achievements & milestones and make requirements on priorities balancing scope/quality/budget

  • Knowledge of process design and analysis, productivity improvement methodologies and productivity and service metric

Reporting Analyst Nice To Have Skills

  • Experience with Business Intelligence (BI), data discovery, and data visualization tools including Qlik’s QlikView or QlikSense;
  • Experience with DST’s AWD business process management solution;
  • Experience with Salesforce Service Cloud;
  • Multi-Dimensional Data Modeling;
  • Other ETL experience, like Informatica;
  • Financial industry knowledge, especially operational experience and metrics

Reporting Analyst Start Date

Mid May 2019

JOB TITLE Assignment Length

4 month initial contract, likely extension beyond

Job Requirements


Company Overview

For 35 years, Procom has been pushing the envelope in North American IT staffing solutions. Driven by a senior management team of seasoned recruitment professionals, we have offices in 14 locations in the US and Canada and service all major IT markets.

When we started out in 1978, tech jobs were just being integrated into the workplace. We have been a part of shaping the landscape of IT in Canada ever since, placing IT consultants in major businesses in all sectors, including banking, telecommunications, and retail.

Through all the peaks and valleys of the IT industry, we have consistently done one thing: helping IT professionals discover the next chapter in their career.

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