Data Entry Specialist
Job Description

Are you looking to make a difference in a patient’s life?  At Innomar Strategies, a company of AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.  As an organization, we are united in our responsibility to create healthier futures.

Under the close supervision of the Program Manager, the Data Entry Specialist will provide support to the field team with all administrative/data entry tasks critical to the progression of patients through individual steps of the client program.


1. Create and maintain patient records in the CRM by ensuring information documented are

accurate and updated regularly

2. Execute administrative tasks critical to the progression of patients through the Program

3. Ensure data integrity

4. Act as a liaise between other members of the team

5. Handling faxes (incoming/outgoing) accordingly and timely

6. Organize work schedule to complement working hours in multiple time zones

7. Labeling and attaching documents to the CRM

8. Ability to cover various shifts

9. Ad hoc duties as assigned

  • Excellent computer skills
  • Minimum 2 years experience in a similar administrative or data entry role
  • Experience with the SalesForce software (or experience with a CRM system) an asset
  • Experience with the faxing software (MyFax or Right Fax) an asset
  • High School Diploma or Post Secondary schooling preferred
  • Technical vocational training or equivalent combination of experience and education.
  • 2 years directly related experience.


1. Knowledge of medical terminology an asset

2. Ability to work autonomously

3. Ability to provide assistance to team members during periods of increased workload

4. Ability to recognize and question abnormal data and escalate if need be

5. Ability to foresee and adjust scheduling and adjust workload

6. Strong analytical skills
7. Effective interpersonal and leadership skills
8. Effective organizational skills; attention to detail

9. Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks

10. Excellent problem-solving skills; ability to resolve issues effectively and efficiently

11. Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

12. Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

  • Healthcare for associates and eligible dependents, same-sex and domestic partners
  • Paid time off, including vacations and holidays
  • Paid volunteer time off
  • Life insurance and disability protection
  • Pet insurance
  • Employee Stock Purchase Program
  • Retirement benefits and more…

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

AmerisourceBergen is a publicly traded Fortune 11 global healthcare solutions company and is one of the world's largest pharmaceutical services companies. Innomar Strategies, a part of AmerisourceBergen, is Canada’s leading patient support provider for specialty pharmaceuticals. Through our Integrated Service Model, we deliver customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Innomar is the trusted expert in specialty pharmaceuticals with an unwavering commitment to patients.

Job Requirements


Company Overview

Innomar Strategies was founded in 2001 around the kitchen table of our current president, Guy Payette, and his partners. The company originally specialized in market access and reimbursement consulting, and gradually expanded its capabilities to include fully integrated patient support programming, nursing support, and specialty logistics. By the end of 2008, the company had grown to have over 450 associates.

In 2009, AmerisourceBergen acquired Innomar Strategies further establishing the company’s expertise in specialty pharmaceuticals. As part of AmerisourceBergen, Innomar Strategies is connected with a global leader in healthcare with over $135 billion of annualized revenue and 18,000 associates. AmerisourceBergen has an established history of delivering innovative programs and solutions across the pharmaceutical supply channel.

With over 1,200 associates and a nationwide footprint, Innomar Strategies is Canada’s leading service provider to specialty pharmaceutical and biotech manufacturers. Innomar is differentiated by their Integrated Service Model, which provides customized solutions to improve product access, increase supply chain efficiency, and enhance patient care. Manufacturers trust Innomar Strategies to deliver innovative brand solutions throughout the product lifecycle.