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Customer Service Representative
2019-03-18
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Job Overview
Company: OfficeTeam
Location: CA-ONTARIO-Toronto
Base Pay: 40,000 CAD - 50,000 CAD /Year
Employee Type: Full-Time Employee
Manages Others: Not Specified
Job Type: Admin - Clerical
Customer Service
Legal
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: 416-226-1051
Email: Send Email Now
Fax: 416-226-4498
Ref ID: 05050-0010855065
Job Description
Ref ID: 05050-0010855065

Classification: Customer Service

Compensation: $40,000.00 to $50,000.00 per year

We're Seeking a Customer Service Representative!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing manufacturing industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This Scarborough, Ontario Customer Service Representative position could be for you, if you're available for a full-time opportunity.

What you get to do every single day * Offer friendly, accurate customer service in a timely fashion * Receive and send written business correspondence * You will likely support business development and client referral goals by actively cross-selling and referring customers * Manage incoming telephone calls

Job Requirements
* Achievement oriented, positive attitude and an approach to work rooted in professionalism * Proven computer skills * No stranger to performing extensive research to resolve complex customer inquiries * 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred * Experience with Microsoft Office required * Solid understanding of call centers * proposals and RFPs experience highly desired * Costing experience * Foundational knowledge in SAP * Proficiency in logistics * Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity * Excellent written/verbal communication and organizational skills * Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly * Demonstrated ability to interact effectively with internal and external partners and clients/customers * Customer service and office administrative skills * Post Secondary education, ideally in engineering or mathematics is highly desirable

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today by submitting your resume to [Click Here to Email Your Resume] ref# 05050-0010855065

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Top reasons to work with OfficeTeam:
  1. We are the world's largest specialized administrative staffing firm and the most recognized expert in our field.

  2. We provide access to the best companies. Each week we reach out to thousands of hiring managers to find the best career opportunities for you.

  3. We offer free and immediate access to over 5,000 software training and skills enhancement courses.

  4. Our reputation is built on our commitment to service. Nine out of 10 of our candidates tell us they would not only use us again, but they would also recommend us to their colleagues.

    OfficeTeam is an Equal Opportunity Employer