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Customer Service Representative
2019-11-13
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Job Overview
Company: OfficeTeam
Location: CA-ONTARIO-Toronto
Base Pay: N/A
Employee Type: Full-Time Employee
Manages Others: Not Specified
Job Type: Admin - Clerical
Customer Service
Legal
Req'd Education: Not Specified
Req'd Experience: Not Specified
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Contact: Recruiter
Phone: Not Available
Email: Send Email Now
Fax: Not Available
Ref ID: 05050-0011257562
Job Description
Ref ID: 05050-0011257562

Classification: Customer Service Representative

Compensation: DOE

We are hiring Customer Service Representatives!!



OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. This position may be for you if you love building solid customer relationships. You would be operating in a fast-paced and dynamic environment.



Your Roles & Responsibilities for this position are, but not limited to;



* Manage incoming telephone calls
* Play a vital role in dealing with customer queries & complaints and provide a remedial solution in a timely manner.
* Using your knowledge, provide a valid information using correct tools.
* Ensure monthly sales targets and call handling is met to the expectations
* Exceptional verbal communication skills and ability to deal with the customers in most patient and empathetic way
* Willingness to walk an extra mile to maintain excellent service standards and ensure customer satisfaction with efficient responsiveness to customer inquiries
* Maintain appropriate records of customer accounts and documents.
* Deliver outstanding, friendly customer service in a timely fashion
Job Requirements

Requirements;



* Proven knowledge as a client service representative and familiarity with various CRM systems
* Excellent written, verbal and social communication skills highly desired
* Ability to multi-task, prioritize, and manage time effectively
* Ability to tactfully handle irate customers and able to provide and instant resolution to their issues.
* Empathetic while dealing with internal and external clients and customers
* Exceptional customer service and active listening skills
* Familiarity with multiple computer systems, applications, and ability to utilize search tools to dig in data
* Proficiency with Microsoft Office is a must have.

We are urgently looking for presenting the candidates to the Client. If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, please contact us today!


Send your resumes to [Click Here to Email Your Resume] or call us on 416-226-1051 ext 61899.



OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Top reasons to work with OfficeTeam:
  1. We are the world's largest specialized administrative staffing firm and the most recognized expert in our field.

  2. We provide access to the best companies. Each week we reach out to thousands of hiring managers to find the best career opportunities for you.

  3. We offer free and immediate access to over 5,000 software training and skills enhancement courses.

  4. Our reputation is built on our commitment to service. Nine out of 10 of our candidates tell us they would not only use us again, but they would also recommend us to their colleagues.

    OfficeTeam is an Equal Opportunity Employer